Jasmin Ward
Jasmin Ward is the General Manager at Staples Corporation, where she has served for six years. With a total of 16 years in retail management, Jasmin brings extensive experience in running retail businesses, training new managers, and leading high-performing teams. Prior to joining Staples, she spent a decade at Kmart, where she honed her expertise in store operations, human resources, and customer service before transitioning to Staples following widespread store closures.
Throughout her career, Jasmin has specialized in business management, customer service, people development, coaching, recruitment, and human resources. She is highly focused on creating positive in-store experiences for customers, often knowing many by name in her close-knit community. A hands-on leader, she is involved in day-to-day store operations, money handling, and staff training, always prioritizing team growth and professional development. One of her notable achievements includes developing and presenting a business case that successfully raised pay rates across her market, demonstrating her strategic impact on corporate initiatives.
Jasmin holds a degree in Business Management from the University of Phoenix and has completed multiple management academies and business training programs. Known for her rapid career progression at a young age, she values continuous learning, a growth mindset, and making meaningful contributions both to her team and the customers she serves. Her dedication to leadership, people development, and operational excellence defines her professional philosophy and underpins her success in retail management.
• Habitat for Humanity
• Guidance Center for Mental Health
What do you attribute your success to?
I attribute my success to a mindset of continuous growth and learning, inspired by Kobe Bryant’s “Mamba Mentality.” I’ve always welcomed feedback and focused on improving my skills, especially in connecting with and helping people. My background in retail management, strong customer-service skills, and passion for assisting others have allowed me to advance quickly and make a meaningful impact.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to embrace the “Mamba Mentality” that Kobe Bryant was known for. There’s always room to grow and learn, and being open to constructive criticism is essential—it only makes you better.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to be visible, share your story, and embrace opportunities to be a role model. Representation matters, and by pursuing your goals with confidence, you can inspire others from similar backgrounds to do the same.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are family, community, and well-being. As a proud single mom, my daughter is my greatest source of pride and motivation—her achievements as an honors student and multi-sport athlete inspire me every day. I’m also passionate about mental health advocacy, particularly within the African American community, where open conversations are often limited. Through my work and personal endeavors, I strive to provide high-quality service, support others, and inspire those facing challenges to persevere and succeed.
Locations
Staples
Hobbs, NM 88240