Jasmine Arustamyan

I am a product operations leader focused on transforming user challenges into scalable product and operational improvements. As a Senior Product Specialist at a leading national broadcasting company, I drive high-impact initiatives at the intersection of support, data, and product, ensuring that critical issues translate into actionable insights that enhance platform performance and user experience.

I lead the resolution of complex, high-priority escalations across a network of more than 80 stations nationwide, setting the standard for incident response, operational excellence, and cross-functional alignment. By partnering closely with product, engineering, and business stakeholders, I help shape product direction, improve system reliability, and influence decision-making at scale.

In addition to operational leadership, I am deeply invested in team development and knowledge strategy. I design and deliver onboarding and training programs, mentor new team members, and drive the creation and governance of knowledge base systems that enable consistency, efficiency, and long-term organizational growth.

As the founder of Harmony Sync, a relationship-focused mobile application, I lead product vision, strategy, and execution end-to-end. I continuously evolve the platform based on user needs, demonstrating my commitment to building products that foster meaningful human connection.