Her Story
About Jenae
Growing up, I was always drawn to the arts. I loved being creative, whether that meant drawing, painting, or experimenting with digital art. In high school, I started designing graduation announcements for my friends, and that’s really when my interest in graphic design took off. I went on to attend Lubbock Christian University, where I earned my BFA in Art with an emphasis in Graphic Design. What I loved most about design was the ability to tell a story through visuals. That passion for storytelling eventually led me into the world of social media.
At my previous role at a children’s home in Lubbock, I served as the Public Relations Coordinator, which meant wearing a lot of hats—graphic design, photography, videography, marketing, advertising, and social media. Through that experience, I discovered the strategy behind social media and fell in love with the idea of telling stories in different formats and connecting with people in meaningful ways. I’ve always considered myself a little socially awkward in person, but social media gave me a space where I could step into the voice of an organization and share its story. There’s something really fun about connecting with people online and introducing them to a mission or community they may not have known about before.
Now, as the Director of Social Media at Lubbock Christian University, I get to tell the story of my alma mater. I graduated from LCU in 2018, so starting this role in September felt a bit like coming home. LCU is a small Division II university with about 1,700 students, and we just welcomed our largest freshman class yet. What I love most is the close-knit community—students gather for chapel three times a week, and there’s always something happening on campus. No two days in my role look the same. Some days I’m in the office managing notifications across platforms, planning content, and reviewing my content calendar. Other days I’m out on campus capturing moments, creating content, and just enjoying campus life.
I’m also currently finishing my master’s degree in Strategic Communication from the University of Oklahoma, which I’ll complete in May 2026. Balancing a full-time role, graduate school, and life outside of work is something I’m really proud of.
Her Interview
Ten minutes with Jenae
01What do you attribute your success to?
I think a lot of that perspective comes from living with a chronic health condition called CRPS, which essentially means living with chronic pain. I’ve had it since high school, and over time it’s taught me a lot about resilience and determination. When you’re constantly tired, in pain, and not feeling well, it can be really easy to give up on things. When I was first diagnosed, that’s exactly what I did. I dropped out of school, I wasn’t working, and I moved back in with my parents. I remember thinking, I’m in pain, I’m exhausted—why even try?
But eventually I realized that if I stayed in that place, nothing in my life was going to move forward. Living with CRPS definitely makes things harder. Working full time, pursuing other goals, and just keeping up with everyday life can take a lot more energy. But in many ways, it’s made me stronger and more intentional about how I live.
I try to be very intentional with the things that matter most to me—my marriage, my friendships, and my family. And it’s also made me incredibly grateful for where I am today. Ten years ago, I don’t think the version of me back then would have believed I’d be here now.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received actually came from my mom, who I’ve always looked up to. She’s been in her job for almost 20 years, and she’s incredible in so many ways (I may be a bit biased). One thing she told me that has really stuck with me is, “Jenae, you can’t expect YOU from everyone else.”
I’m a very organized and detail-oriented person, and I tend to do things in a very particular way. For a long time, I struggled when other people didn’t approach things the same way I did—whether that meant timelines, organization, or just how a task got done. What my mom’s advice helped me realize is that it’s not about lowering expectations; it’s about giving people grace. Not everyone works the same way I do, and that’s okay. People have different processes, different strengths, and different ways of getting things done.
Social media is actually a perfect example of that. Everyone I’ve talked to who works in social media approaches it a little differently, and there really isn’t just one “right” way to do it. It’s about finding the groove that works for you and for your organization, while recognizing that someone else’s approach might look completely different—and that’s okay.
03What advice would you give to young women entering your industry?
I know it might sound a little cheesy, but my biggest advice is to just go for it. Don’t let people discourage you. Social media is one of those fields where people often say, “Oh, it’s just social media—anyone can do that.” But the reality is that it’s much more complex than people realize. There’s strategy behind everything: psychology, audience behavior, messaging, timing, and so many other factors that shape how content performs.
At the same time, it’s also incredibly fun and impactful work. You get the opportunity to tell the story of an organization or brand and connect with people in meaningful ways. In many ways, you’re inviting people to invest in what your organization is doing. I think some people hesitate to pursue social media because of the stigma that sometimes surrounds content creators or influencers. But social media marketing and brand strategy are very different from that, and they can be incredibly rewarding careers.
If you’re interested in social media in fields like higher education or nonprofits, it may start slowly. You’ll probably wear a lot of hats and learn a lot along the way. But if you’re passionate about it, it’s absolutely worth pursuing, because being able to tell stories and see the impact of that work is incredibly rewarding.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in social media right now, especially in higher education and nonprofit spaces, is resources. A lot of times, social media teams are very small. Sometimes it’s just one person, and that person ends up wearing a lot of different hats. You’re not just managing social media. You’re also doing graphic design, photography, videography, analytics, content planning, strategy, and sometimes even things like event coverage or marketing support for other departments.
Because of that, time can be one of the biggest challenges. There are always more stories to tell, more content you could create, and more platforms to keep up with, but there are only so many hours in the day. Budget can also be a limitation, especially when it comes to tools, advertising, or expanding a team.
At the same time, I think that challenge also creates a lot of opportunity. When you’re working with limited resources, you learn how to be creative and strategic with what you have. You get really good at prioritizing what matters most and finding authentic ways to tell your organization’s story. In many ways, that can lead to some of the most meaningful and engaging content, because it’s real and it comes directly from the community you’re serving.
05What values are most important to you in your work and personal life?
For me, authenticity is really important. I want to know that the people in my life—the people I’m talking to and spending time with—are being real. Especially in a world shaped so much by social media, there are so many ways for things to feel inauthentic. People can hide behind anonymous accounts, create fake profiles, or present a version of themselves that isn’t really who they are. Because of that, authenticity matters a lot to me in my personal life. I want to be real with the people around me, and I want them to be real with me too. I don’t think you can have a genuine relationship, whether it’s romantic, a friendship, family, or even a professional relationship, if people aren’t being authentic.
When you’re not being real, people never actually get to know who you are. And to me, that’s the most important part: being able to show up as your true self and be accepted for who you are. Not everyone is going to like you, and that’s okay. What matters most is that you’re being honest about who you are and surrounding yourself with people who value that.
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