Jenna Potratz

Jenna Potratz is the Assistant Director for Safety and Security at Carroll College in Helena, Montana, where she leads key aspects of campus safety operations in support of a secure and welcoming academic environment. In her current role, she oversees the campus parking program, manages operational processes, and supports coordinated emergency response efforts to ensure the safety and well-being of students, faculty, and staff.

Guided by her philosophy that “people first equals great success,” Jenna brings a service-oriented, people-centered leadership style to her work, recognizing that caring for teams and individuals directly strengthens organizational outcomes.

Jenna’s career is rooted in service and security. Her early volunteer experience with the Civil Air Patrol sparked an interest in search-and-rescue and emergency operations, which later led to 6.5 years of service in the U.S. Navy as a Master-at-Arms. During her military career, she served in high-security environments, including guarding nuclear assets in Washington State and conducting overseas law enforcement and security operations. Her service was recognized with multiple Navy and Marine Corps Achievement Medals for leadership, crisis management, and mission excellence.

Following her military service, Jenna worked with the Belgrade Police Department in records management, gaining valuable administrative and operational experience before transitioning into higher-education campus security. She is currently pursuing a Bachelor’s degree in Emergency and Disaster Management and holds certifications in Crowd Management and Emergency Telecommunication. Jenna also volunteers with organizations such as Marine Toys for Tots and the Civil Air Patrol.

Across every role, Jenna remains committed to service-driven leadership, preparedness, and to building safe environments that enable individuals and communities to thrive.