Jennie Bartolotta
Jennie Bartolotta is the Assistant Vice President and Branch Manager at M&T Bank, where she leads her team with a customer-first mindset and a passion for delivering exceptional banking experiences. With over a decade of leadership in retail and financial services, Jennie brings a dynamic mix of operational excellence, team development, and community engagement to her role. Since joining M&T Bank, she has focused on driving performance, enhancing client relationships, and promoting the bank’s values within the Buffalo-Niagara Falls region.
Before transitioning into banking, Jennie built a successful career in retail management, holding leadership positions at national brands such as Express Factory Outlet, DSW, Old Navy, and The Limited. These roles sharpened her expertise in team leadership, sales strategy, and customer service—skills that have translated seamlessly into her current work in financial services. Her ability to lead diverse teams and manage high-volume operations has consistently delivered results across industries.
In addition to her current ventures, she is also the proud owner of J & J Services of Western NY, a family- and women-owned business established in July 2025. The company specializes in demolition and asbestos removal for both commercial and residential projects, reflecting her commitment to excellence, safety, and community-focused service. She also founded J & J of Erie County in 2010, a residential real estate company that provides rental properties throughout the area, further showcasing her entrepreneurial spirit and dedication to supporting local communities.
Jennie is a proud graduate of Niagara County Community College, where she earned her Associate's Degree in Accounting. She remains actively involved in her community and is passionate about helping others grow professionally and financially. Whether supporting customers through their banking journey or mentoring new team members, Jennie is committed to making a positive impact every day.
• Niagara County Community College
What do you attribute your success to?
I attribute my success to consistency and the courage to embrace change. Transitioning from retail management into banking was a leap, but my passion for problem-solving and improving both people and processes made it the right move. I’ve always found purpose in leading with intention, staying grounded, and trusting the signs that I’m on the right path—even during moments of doubt.
What advice would you give to young women entering your industry?
My advice to young women entering the banking industry is simple: get your foot in the door, do the work, and stay open to learning. Opportunities will come, but they aren’t handed to you—you have to earn them. If you bring passion, consistency, and a willingness to grow, you will succeed. Enjoy the journey, even the tough parts—they're often where the most growth happens.