Jennifer Mcmanis Damon
Jennifer Damon is a seasoned logistics and account management professional with over 30 years of experience in the transportation and supply chain industry. She currently serves as an Account Specialist at Worldwide Express and as a Billing Analyst II at GlobalTranz, a position she has held for the past two years. In her current role, Jennifer plays a pivotal part in handling disputes on freight, ensuring accurate billing, and coordinating effectively between agents and Less-Than-Truckload (LTL) carriers to maintain smooth operations and high client satisfaction.
Throughout her career, Jennifer has demonstrated versatility across multiple roles in logistics, customer service, and account management. She has worked with companies including XPO Logistics and UPS, gaining hands-on experience in shipping operations, transportation planning, and client relations. Jennifer combines her extensive industry knowledge with technical proficiency in Oracle Applications, Salesforce, and transportation management systems, allowing her to address complex operational challenges with efficiency and precision.
Jennifer holds an Associate’s degree in Logistics and Supply Chain Management from Tarrant County College and has earned certifications in Transportation and Warehouse Management. She credits much of her professional growth to mentorship from Gabriel Picon, whose guidance helped shape her strategic approach to problem-solving and leadership. Known for her collaborative style, attention to detail, and commitment to excellence, Jennifer continues to contribute meaningfully to the logistics and supply chain field while fostering positive outcomes for her clients and team.
• Transportation Management
• Warehouse Management
• Patient Care
• Tarrant County College - AAS
• Customer Service Award 2025
• Women in Trucking
• Member of Women of Valor
What do you attribute your success to?
I attribute my success to my ability to wear many hats and adapt to different roles as needed. Being versatile has allowed me to tackle a wide range of challenges, contribute across multiple areas, and continuously develop new skills. This flexibility not only enhances my effectiveness in my work but also enables me to seize opportunities and grow in ways that a more narrow focus might not allow.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that if something is no longer enjoyable, it’s okay to stop doing it and pursue something new. Staying in a role or path that doesn’t bring fulfillment can limit growth and motivation, whereas seeking opportunities that align with your interests and strengths can reignite passion and lead to greater success. This advice has taught me to prioritize both personal satisfaction and professional development in my career choices.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is navigating a broad and diverse landscape, which can make career advancement difficult. With so many different paths and specializations, it can be challenging to identify the right opportunities and gain the experience needed to move up. At the same time, this breadth presents significant opportunities: by developing a versatile skill set and building a strong professional network, I can position myself to take on a variety of roles and make meaningful contributions across the field.
What values are most important to you in your work and personal life?
In both my professional and personal life, I prioritize trust, honesty, an open mind, and collaboration. I believe that building relationships founded on trust and transparency fosters effective communication and mutual respect. Maintaining an open mind allows me to embrace diverse perspectives and adapt to new challenges, while a collaborative approach ensures that goals are achieved through teamwork and shared insight. These values guide the way I interact with others and approach every task, creating an environment where integrity and cooperation are at the forefront.