Jennifer Davena

Jennifer Davena is a seasoned gaming and hospitality executive with over 23 years of experience, currently serving as the Assistant General Manager at Rivers Casino Portsmouth in Virginia. Throughout her career, she has demonstrated a steadfast commitment to operational clarity, disciplined execution, and guest-centered leadership. Jennifer oversees a diverse range of departments—including slots, table games, poker, sportsbook, and food and beverage operations—ensuring that teams are aligned, operational goals are met, and guest experiences exceed expectations. Her leadership style combines hands-on involvement with strategic insight, fostering accountability, teamwork, and consistent performance.

Jennifer’s journey in the gaming industry began in California, where she quickly rose through the ranks from entry-level positions to leadership roles. Her extensive experience across multiple casino operations allowed her to cultivate a deep understanding of both people management and operational efficiency. Notably, she served as Interim General Manager for several months, a role that solidified her readiness for executive leadership and ultimately led to her appointment as Assistant General Manager. Jennifer’s success is built on a foundation of data-driven decision-making, clear communication, and a relentless focus on enhancing both staff and guest experiences.

A graduate of ITESZ with a degree in Business Management, Jennifer credits much of her expertise to practical, hands-on experience in the gaming industry. Born in Oxnard, California, she brings a unique blend of regional insight and cultural perspective to her work. Over her career, she has been recognized with awards and nominations for excellence in casino operations, highlighting her impact as a leader in a traditionally male-dominated field. Jennifer continues to set a standard for operational excellence and serves as an inspiring example for women pursuing executive leadership in the gaming industry.

• ITESZ - BBA