Jennifer Norton

A Servant's Heart and an Unwavering Commitment to Growth.

To me, leadership is an extension of service. This philosophy has guided me through every season of my life, beginning when I was a stay-at-home mother. Seeking community, I joined a local Mother's of Preschoolers (MOPS) group, which quickly evolved from a source of support into an opportunity to lead. Even through the transitions of military life, I remained committed to board leadership, eventually serving as a Key Spouse or my husband’s squadron. In that role, I discovered a deep joy in advocating for military families and supporting the spouses who sacrifice so much for the mission.

As I transitioned into my federal career, I carried that same "mission-first" mindset into the professional sphere. I realized early on that success requires both a willingness to serve and the courage to seek mentorship. When I decided to pivot my career, I didn't just wait for an opening; I enrolled in a Master's Degree Program and proactively sought out a mentor within my target field.

My success is not the result of a single title, but of a consistent habit: identifying a need and stepping forward to meet it. Whether managing a volunteer board or navigating the complexities of the federal system, I have found that when you lead with a desire to help others thrive, the path to professional excellence follows naturally.

Apply for the job, even if you don't meet all of the qualifications.

Communication, trust, and honesty are my top three for both work and personal life.

In work, I look for teams that value input from everyone and leaders who are open to feedback from the team, regardless of position. Leaders or teams that allow or turn a blind eye to unprofessional conduct are teams that I will leave quickly.