Her Story
About Jennifer
She is a dedicated healthcare professional and clinical leader with nearly a decade of experience in perioperative services and orthopaedic care. Currently serving as QI Manager, SPD Manager, and Clinical Nurse Educator at Knoxville Orthopaedic Surgery Center, she oversees quality improvement initiatives, sterile processing department operations, and clinical education programs. In this multifaceted role, she ensures the highest standards of patient safety, infection control, and surgical readiness while developing and mentoring clinical staff through ongoing education and training. Her ability to manage cross-functional responsibilities—from quality assurance and regulatory compliance to staff development and operational efficiency—has made her an integral part of the organization. She is recognized as a detail-oriented, compassionate, and results-driven leader who is deeply committed to excellence in patient care and continuous improvement in the surgical setting.
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