Jennifer Spiewak
Jennifer Spiewak is an accomplished Executive Leader specializing in Customer Success and Operations Management, with a proven track record of enhancing client satisfaction and driving organizational growth. She has extensive experience leading cross-functional teams and developing innovative solutions that align business objectives with customer needs. With an analytical approach, Jennifer leverages data-driven insights to improve operational efficiencies, optimize processes, and deliver measurable results across complex initiatives.
Passionate about mentorship and leadership development, Jennifer empowers her teams to reach their full potential while fostering a culture of continuous improvement and collaboration. She takes a hands-on approach to coaching, encourages professional growth, and values diverse perspectives to drive creativity and innovation. Building strong relationships with stakeholders at all levels is a cornerstone of her leadership, ensuring alignment, transparency, and a customer-centric approach in every project she manages.
Throughout her career, Jennifer has successfully led numerous high-impact projects from conception to completion, consistently exceeding expectations and achieving strategic goals. She excels at navigating complex challenges, adapting to evolving business needs, and implementing scalable operating models that support growth. Jennifer remains committed to driving organizational success while mentoring the next generation of leaders in customer success and operations management.
• Prosci Certified Change Practitioner
• Central Michigan University
What do you attribute your success to?
I attribute my success to hard work, determination, and grit, but I also recognize the power of collaboration. Working closely with others, learning from different perspectives, and staying committed to goals has been key in driving the results I’ve achieved.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to prioritize progress over protection. It’s taught me to take calculated risks, embrace opportunities, and keep moving forward rather than staying in my comfort zone.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to be confident in what you do. Trust your skills, speak up, and don’t be afraid to take ownership of your ideas and contributions.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is addressing climate change. It’s pushing us to innovate, adapt our strategies, and find sustainable solutions, which creates a chance to lead the industry toward more environmentally responsible practices.
What values are most important to you in your work and personal life?
The values that guide me both professionally and personally are integrity, honesty, and accountability. I prioritize being truthful, following through on commitments, and taking responsibility for my actions in every aspect of life.