Her Story
About Jennifer
Jennifer Wilcynski, CDF, IIDA, NCIDQ, LEED AP, EDAC, is a passionate and purpose-driven healthcare interior designer based in Phoenix, Arizona. With more than 24 years of experience in commercial interior design, Jennifer has intentionally dedicated the past 12 years of her career exclusively to healthcare, where she has found her true professional calling. She holds a Bachelor of Science in Interior Design from Arizona State University and maintains multiple professional certifications, including NCIDQ, LEED AP, Evidence-Based Design Accreditation (EDAC), and Certified Design Futurist (CDF), reflecting both her technical expertise and forward-thinking perspective.
As Associate Principal at Grace Design Studios, Jennifer leads the healthcare studio in the Phoenix market. Following a recent merger, the firm has grown to a national presence with more than 500 team members across 14 vertical markets and 24 office locations throughout the United States. Jennifer works solely within the health and wellness sector, designing environments that range from large medical center campuses and hospitals to medical office buildings and individual physician practices. Her work is grounded in the belief that design is a powerful tool—not only for creating beautiful, functional spaces, but for meaningfully enhancing the human experience, improving patient health outcomes, and supporting our healthcare heroes.
Jennifer brings a deeply personal and empathetic lens to her work, particularly in the area of mental and behavioral health design. Her passion is informed by her lived experience as the parent of two neurodiverse children and by her own later-in-life recognition of being neurodiverse herself. This perspective fuels her commitment to creating environments that are supportive, inclusive, and grounded in evidence-based research. Equally important to Jennifer is the well-being of healthcare professionals. In the aftermath of the COVID-19 pandemic, she is especially focused on designing spaces that prioritize staff wellness, reduce burnout, and foster resilience—believing that when caregivers are supported, everyone benefits.
Her Interview
Ten minutes with Jennifer
01What do you attribute your success to?
I attribute my success to a combination of curiosity, perseverance, and a deep passion for designing spaces that positively impact people’s lives. My career path was shaped early by resilience and adaptability. As a child, I dreamed of becoming a veterinarian, but after struggling through Introduction to Chemistry—twice—I learned the importance of pivoting when something isn’t aligned. That experience ultimately led me to interior design, where I discovered my strengths in three-dimensional thinking, problem-solving, and translating complex needs into meaningful environments.
I graduated from Arizona State University’s competitive interior design program and have remained in the design field ever since, driven by the opportunity to improve patients’ health journeys through thoughtful, evidence-informed environments. Over the years, I’ve earned professional certifications including EDAC (Evidence-Based Design Accreditation), NCIDQ, LEED AP, and IIDA Certified Design Futurist, and I’ve taken on leadership roles such as guiding our firm’s Center for Health Design membership and serving on the Dignity Health East Valley Foundation board. These experiences have reinforced my belief that purposeful design, combined with continuous learning and collaboration, is the key to creating meaningful impact.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is the importance of mentorship and building strong professional relationships. Throughout my career in interior design, I’ve benefited from both formal and informal mentoring, learning from talented leaders like Daily Wright and Tiana Lemons, who have supported my professional growth and championed evidence-based design initiatives at Grace Design Studios. I’ve also embraced the opportunity to give back by mentoring others, helping emerging designers navigate the field and find their own paths. Networking, I’ve learned, is equally essential—personal connections often open doors to opportunities that skills alone cannot, and fostering those relationships is a cornerstone of long-term career success, particularly for young women entering the profession.
03What advice would you give to young women entering your industry?
Network, network, network, as much as you possibly can. I was just at an event where students came in to talk to a panel of people in the healthcare realm about getting into the field, and those kinds of programs are really important. Yes, the school of your choice that you came from is important, but sometimes it does come down to who you know and getting those connections. I was a juror for the University of Tennessee in Knoxville for their interior architecture program, and just yesterday I received a portfolio from someone's niece looking for a summer internship. I looked at her portfolio and realized I know this project because I had already reviewed her work as a juror. It's one of those full-circle moments, and sometimes it's who you know. As someone told me, who you know gets you there, what you know keeps you there, and I 100% agree with that.
04What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are empathy, service, and meaningful connection. Professionally, I’m committed to designing healthcare environments that support patients, families, and staff, guided by a belief that thoughtful spaces can improve well-being and outcomes. I also value giving back to my community, exemplified by my involvement with the Dignity Health East Valley Foundation. Personally, I prioritize family, meaningful experiences, and adventure, finding fulfillment in moments like scuba diving alongside my daughter, playing pickleball with my son, and taking a walk with my husband after dinner—experiences that deepen connection, perspective, and growth.
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