Jessica Figueroa
Jessica Figueroa is an accomplished pharmacy leader and Pharmacist in Charge and Chief Compliance Officer with more than 15 years of experience in the pharmacy industry. She began her career as a pharmacy technician and progressed through pharmacy school to become a licensed pharmacist, building a strong foundation in both clinical practice and patient care. Over time, she advanced through increasingly senior leadership roles across the healthcare and specialty pharmacy space, most recently serving as Director of Specialty Services where she oversaw complex clinical operations and service delivery.
Throughout her career, Jessica has developed a deep commitment to advancing patient centered care and operational excellence in specialty and infusion pharmacy settings. She has led teams across clinical and corporate environments, strengthening programs that support patients with complex and chronic conditions. Motivated by a desire for greater autonomy in how care is delivered, she transitioned into entrepreneurial leadership and is now in the process of opening a franchise based home infusion pharmacy in Springfield, Massachusetts, where patients receiving IV therapy can safely and comfortably receive treatment in their own homes.
In addition to her professional accomplishments, Jessica recently completed her Master of Business Administration, which she pursued while balancing significant personal and professional milestones, including family life. She is passionate about demonstrating to others especially her children that growth and achievement are possible at any stage of life. With her first home infusion patient already under her care, she is focused on building a practice centered on dignity, compassion, and individualized treatment, ensuring every patient receives the same level of care she would expect for her own family.
• Pharmacist
• IgNS-IgCP®:
• Massachusetts College of Pharmacy and Health Sciences - PharmD
• American Red Cross Blood Donation
• Senior Center Volunteer Pharmacist
What do you attribute your success to?
I would attribute my success to my mom. She set this determination in my soul that I felt like I had to be successful. I'm not a quitter, and I think she influenced and made me this way. She actually came from Poland, came to this country, and did not have her family here. She literally came here to make sure that we all, me and my siblings, would go to college, get a good career, and make a good life for us. She had a pretty good career back in Poland, but there was communism back then. She and my dad saw the opportunity and went forward for it. That's her backstory, and it's what drives me.
What advice would you give to young women entering your industry?
I think the biggest advice is focus on yourself. A lot of times you think you can't do it, but you need to give yourself more credit than you think you deserve. Just tell your inner self, like, I can do this. I got this, and just keep going.
What values are most important to you in your work and personal life?
For me, patient care is number one. I wanted to see if I could do it my way and treat people how I want them to be treated, the way I'd want to be treated. Community involvement is huge, and I feel like this is where a lot of big businesses kind of lose sight. It's about getting people to recognize this pharmacy and want to use it and recommend it to their friends. In my personal life, I value setting an example for my children. I wanted to show my girls that you can do it no matter what age or where you are in life. Even for my son, I want him to respect women. My husband gave me the support to be able to do this, and I want my son to understand that if he ever gets married or has a partner, he should give his partner that same respect and ability to just be successful and do what they want.