Jessica Heinz-Genco, MBA, CPPM
Jessica Heinz-Genco, MBA, CPPM, is a results-driven Senior Manager on the Value Acceleration Team at Circle K, where she oversees global operations across North America and Europe. With over eight years of progressive experience, Jessica has built a reputation for leading large-scale transformation initiatives, designing and implementing global service delivery models, and driving cost efficiencies through automation and offshoring strategies. Her expertise spans change management, process optimization, stakeholder engagement, and cross-functional team leadership, enabling her to align business strategy with tactical execution to deliver sustainable results.
Prior to joining Circle K, Jessica honed her skills at U.S. Foods, where she managed end-to-end business process improvement projects across multiple departments. She successfully led initiatives that streamlined customer setup processes, automated credit reporting, and standardized pricing audits, achieving measurable improvements in cycle time, efficiency, and accuracy. Her ability to manage cross-functional teams, develop KPIs, and implement Lean Six Sigma methodologies has consistently driven high-impact outcomes and organizational transformation.
Jessica holds an MBA from Grand Canyon University and a BS in Criminal Justice from Southern New Hampshire University. She is certified in Lean Six Sigma and CPPM, complementing her technical expertise with strong analytical and strategic capabilities. Passionate about workplace transformation and talent development, Jessica advocates for employee engagement, effective change management, and operational excellence, while continuously fostering inclusive leadership in traditionally male-dominated industries.
• Lean Six Sigma Green Belt Certification
• Lean Six Sigma Yellow Belt Certification
• CPPM
• Grand Canyon University - MBA
What do you attribute your success to?
I attribute my success to the guidance and example of my mentor, Mark Wies. He is a transformative leader who genuinely cares about people and consistently stands up for what is right. His leadership has inspired me to approach challenges with integrity, empathy, and a commitment to making a positive impact.
What advice would you give to young women entering your industry?
Dont lose your voice or ever make yourself small
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life center around resilience, adaptability, and empowerment. Throughout my career journey—from transitioning from criminal justice to completing an MBA while balancing work, martial arts training, and pregnancy during the pandemic—I have learned the importance of perseverance and strategic thinking. I am deeply committed to gender equality in the workplace and empowering women to thrive, recognizing the value of both strategic and tactical mindsets in business.
On a personal level, I prioritize self-awareness and emotional growth, using my experiences to manage my personality traits and heal from past challenges, particularly as I raise my children. I also believe in giving back to my community, as seen through my involvement with a local cat welfare initiative in Gilbert, where I help care for and manage stray cats, including providing spaying, neutering, and temporary shelter during Arizona’s harsh summer months. These experiences reinforce my commitment to compassion, responsibility, and making a positive impact wherever I can.
Locations
Circle K
Gilbert, AZ 85296