Jessica Moore, Assistant Event Operations Manager on Influential Women

Influential Woman · Hospitality

Jessica Moore

Assistant Event Operations Manager, Sheraton Grand at Wild Horse Pass

Phoenix, AZ

Certifications · Degrees · Memberships

Degree CCL in Administrative Justice Degree Associate in Arts emphasis in Criminal Justice from Mesa Community College

Her Story

About Jessica

Jessica’s journey in hospitality is fueled by a profound desire to connect with people and elevate their experiences, but her deepest inspiration comes from home. As a mother, Jessica proves every day that women do not have to choose between raising a family and reaching the pinnacle of their careers. She embodies the reality that with enough drive, organization, and heart, you truly can do it all.

Over the past nine years, she has immersed herself in every facet of customer service, developing an intuitive understanding of what guests truly need. Her career is a testament to chasing dreams with intention, moving steadily from foundational roles into high-impact leadership positions, all while showing her children the power of hard work and resilience.

Currently serving as the Assistant Event Operations Manager at the prestigious Sheraton Grand at Wild Horse Pass, a Marriott Property, Jessica thrives in high-volume, high-stakes environments. She does not just manage operations; she injects energy, standards, and heart into every event she oversees. From intimate gatherings to corporate galas, her touch ensures seamless execution. Although her story is still being written, her trajectory is clear. She is a rising force in leadership, proving that with deep passion, technical mastery, and a commitment to chasing your dreams, there are no limits to what you can achieve.

Her Interview

Ten minutes with Jessica

01What do you attribute your success to?

Driven by Purpose: Why Motherhood is My Secret to Success


I often get asked what I attribute my success to. My answer is simple: being a mother chasing all of her dreams. Motherhood didn't slow me down, it accelerated my drive.


Here is how raising a family fuels my professional growth:


  • High-Impact Focus: Limited time eliminates busywork. I focus strictly on results that matter.
  • True Ownership: Success requires execution. I take deep pride in my work to build a legacy for my children.
  • Resilience in Action: Managing both worlds teaches me to handle chaos and pivot quickly.

02What’s the best career advice you’ve ever received?

The best career advice I have ever received is this: "Do not wait for a seat at the table; build your own runway." When chasing ambitious professional goals, you cannot rely on conventional pathways or external permission. You must actively create your own opportunities because your potential is truly limitless.

03What advice would you give to young women entering your industry?

Never stop pushing for positive change in this industry, and always reach back to lift others as you climb. By actively opening doors for the women coming up behind you, you give them the ultimate gift: the unshakeable belief that they can do it too.

04What are the biggest challenges or opportunities in your field right now?

Navigating the Shift: A New Era of Leadership in Hospitality


The hospitality and event industries are experiencing a profound transformation. The traditional playbooks no longer apply. For emerging leaders entering this space, the current landscape brings a unique set of high-stakes challenges, but it also opens the door to unprecedented opportunities for those ready to lead differently.

Succeeding in this new era requires a shift in mindset: moving away from rigid systems and toward agility, empathy, and strategic innovation.

05What values are most important to you in your work and personal life?

The value most critical to my work and personal life is intentional legacy. It anchors how I lead in business and how I show up for my family, ensuring that my day-to-day actions build a lasting, meaningful impact.


1. Living as the Blueprint


  • Visible resilience: Demonstrating to my children that ambition, hard work, and adaptation are powerful tools for achieving big goals.
  • Leading by example: Proving that professional excellence and dedicated personal leadership can grow side by side.


2. Lifting as I Climb


  • Opening corporate doors: Using my position to advocate for, mentor, and sponsor the next generation of professionals.
  • Dismantling gatekeeping: Openly sharing operational frameworks, knowledge, and strategies to help others accelerate their growth.


3. Creating Value Beyond Today


  • Sustainable impact: Focusing on projects, relationships, and workplace cultures that remain strong long after I move on.
  • Purpose-driven outcomes: Choosing paths that align with long-term systemic progress rather than short-term validation.

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