Jessica Roberts

I started my career in customer service when I was young, beginning at a gas station and then moving to a liquor store where I worked for three and a half years during most of my college years. I became an assistant manager there for about the last year and a half before finding Raising Cane's. I really liked the career path and opportunity they offered me, so after graduating college in 2022, I decided to go that route. I joined Raising Cane's in October 2023 as a crew member and certified trainer, and I do new restaurant openings for Cane's. I've been there almost three years now and have completed four different restaurant openings in different states. The company takes care of everything - they set up the flight, the hotel, and email me all the information. My typical day involves making sure everybody is maintaining standards and doing SOPs properly, training new crew, and handling regular day operations. I would say my main areas of expertise are professionalism and great customer service. Getting my bachelor's degree in 2022 is my greatest achievement - it was really a trying time and took me a couple extra semesters, but I stayed with it and learned a lot from that experience. Doing new restaurant openings has also helped me grow a lot in learning how things work and being knowledgeable in different facets of the restaurant in every area.