Influential Woman · Hospitality Consulting and Hospitality Management Training
Jessica Vega
Founder, Precision Plate Academy, Precision Plate Academy,
Houston, TX
Her Story
About Jessica
My journey in hospitality began 20 years ago in a way I never expected. I was at Pace University on a full scholarship to become an English teacher, but during my first year, I got a job as a hostess and food runner at an upscale dining restaurant in Pleasantville, New York. One night, the sous chef noticed how carefully I looked at the food and gave me foie gras to try. He told me to stand in the middle of the dining room and look around at why we do what we do. That moment changed my life. I realized the hospitality industry is about so much more than food. It's about creating memories, about people who work hard all week and save their money for special occasions, about being surrounded by people who will take care of you. I sat down with my parents and told them I wanted to become a chef. My mother said she wasn't excited but she loved me and would co-sign for culinary school. I graduated from the Institute of Culinary Education in New York and went on to work with Food Network and train students for Chop Junior. Over the past 20 years, I've worked with and provided management training and operations consulting for over 20 restaurants, as well as places like Whole Foods and hotels. I've seen so many different dynamics of managers and their personalities, and the politics in each hospitality space. All of that has shaped how I train people today. For the past 10 years, my real passion has been training people correctly and giving operations the advice they need. I created Precision Plate Academy, my baby, a specialized curriculum that provides four years' worth of hospitality management education in just 10 weeks. It's very hands-on and well-rounded. My business partner Kelly Faymeyer believes in it so much that she wants to be my co-founder, and we're working to turn it into either a full state accredited program or a trade school. We're launching in August, and our goal is to get more women into hospitality management positions here in Houston, and eventually spread it nationwide.
Her Interview
Ten minutes with Jessica
01What do you attribute your success to?
I attribute my success to tenacity. I inherited it from my mom and my grandma and my dad. I grew up with very tenacious people who never deal with the words 'I can't' or 'no' very well. They don't. So I consider the tenacity, I'm just a very tenacious person. Do not tell me that I can't, because I will.
02What advice would you give to young women entering your industry?
Travel. Travel and don't be afraid to say no when you don't want to do something. Do what's best for you, no matter what. I wish I would have told my younger self that. Travel as much as you can, because having culture in your life is never going to shape you into a bad person. Even if you travel to the next town over, you don't have to be rich. You can literally have just a couple of dollars to your name. You just need to get to know people and explore your surroundings. It'll change you. When my kids were little, I was a single mom at one point in my journey, and I remember one whole summer, we took the Metro North and we stopped at every single stop over one summer, and we learned something about that little town on each stop. You don't have to have money, you just need to explore.
03What are the biggest challenges or opportunities in your field right now?
The biggest challenge in my field right now is the employer and employee dynamic, specifically around gender equality. The biggest issue that my colleagues, partners, and even the Women's Resource Center have identified is that we can train people and give them the tools and education they need, but the problem is that business owners and employers in the hospitality field are posting jobs, and then when it's a woman versus a man applying, they change their demeanor and the pay rate depending on if you're a woman or man. It's horrible. My colleagues and I will literally go in and do ghost interviews to see this firsthand. The biggest challenge is making sure that our female students are getting proper pay and treatment for the job that they applied for, that they have all the skills and education for, the same as a man. I literally stayed with one very successful business in Houston for just about a week to see how they would handle my students. Not only did they change the pay rate, but they also were not supportive. They offered five dollars less than what it said on the ad. The biggest challenge is employers keeping their word about pay rate and treatment in the workplace. Over the next few months, my husband and I are literally going to go out of our way to meet with general managers across the city of Houston and business owners to light a little fire under them and let them know that we have eyes on them, to kind of hold them accountable to what they're putting on Indeed and LinkedIn.
04What values are most important to you in your work and personal life?
My number one value would be hope, keeping hope. I feel very strongly that you have to err on the side of positivity, because the world is filled with so much negativity. Whether I'm with my team or someone I'm training, like if I get hired by a restaurant to retrain their staff, I don't go in carrying weight of anything negative. I'm going to come in with hope, with a non-judgmental attitude, and kindness. Kindness is the biggest thing, right? The biggest value. If one thing was left on my tombstone, I would have wanted to say that I was kind. That's all I want, that people who knew me knew that I was kind. And my kids were raised with a kind mom, and that they're kind people. The world is so hard. Every day is so hard. Just be kind to the best of your ability. Nobody's perfect, right? You can find some kindness each day to give to somebody else. That's all I want. That's the biggest value I want, is kindness.
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