Jill Hall - Robinson

President
Vector 70
Litchfield Park, AZ 85340

Jillian Hall-Robinson is a strategic leader dedicated to helping enterprises transform their ServiceNow and AI investments into measurable business growth and meaningful outcomes. As President of the ServiceNow Practice at Vector 70 in the Greater Phoenix Area, she specializes in aligning people, processes, and technology to drive enterprise transformation. Jillian thrives at the intersection of innovation and execution, delivering scalable solutions while fostering cultures of accountability, inclusion, and collaboration.

Her journey into the ServiceNow industry began somewhat serendipitously—while working as a resource manager for Microsoft and Cisco, ServiceNow reached out to her to build their service management team. Embracing the opportunity, she built her career around the principles and philosophy of the platform, aligning her work with her personal values. In January, she joined forces with two founders to launch a ServiceNow partnership, bringing 13 years of accumulated experience to lead strategy, operations, sales, and execution. Jillian is passionate about delivering outcomes that her customers can measure and truly feel, turning complex challenges into actionable business results.

Throughout her career, Jillian has held leadership roles at Milestone Technologies, Covestic, Volteo Digital, and Cognizant, overseeing professional services, emerging programs, and global delivery teams. She holds both a Bachelor’s and an MBA in Business Administration and Management from Grand Canyon University. Outside of work, Jillian enjoys boating and attending her son’s activities, embracing the same energy and engagement in her personal life that she brings to her professional endeavors.

• ServiceNow Certified System Administrator
• ServiceNow Sales Certifications
• ServiceNow Pre-Sales Certifications

• Grand Canyon University - BBA
• Grand Canyon University - MBA

• Featured in Influential Women 2026 Edition

• Helping One Woman - Supporting women facing health issues or family loss

Q

What do you attribute your success to?

More than anything, it has been being able to be a leader for women. I have been in very male-dominated industries - construction, real estate, IT - and so it's always been being able to be that inspiration, or be that leader to show other women, hey, I did it. These were the challenges I had, and these are the things that I had to overcome, and so you can do this. It is a very lucrative place that women can build a career. That is really what drives me - being able to be that mentor, that inspiration, that guiding hand to other women in the industry to help them expand their capabilities and their vision of what their careers can look like. A lot of women say I want to be a lawyer, or I want to be an accountant, and they never evaluate IT as an option. I've also been incredibly fortunate to have two people who have been instrumental in my journey. Scott J. Cox was my boss at Covestic and then Milestone, and he really was huge in helping me break out of my shell and really live and own who I was as a person and as a leader. He's been beneficial even to this point - I talk to him on a weekly basis about all of these ideas that I have, and he gives me very constructive feedback. The other person is my husband. We met through work and worked together for 13 years until I started this new company. He is my biggest supporter, but also my biggest critic. We complement each other perfectly - the things that I'm really good at and he's not really good at, I'm really good at, and vice versa. So we're this perfect pairing for each other in our strengths and weaknesses, not only personally, but professionally. He's always been there and had my back, never doubted me, and reminds me every day how fierce and intelligent and amazing I am. On the bad days, it helps me continue to just put one foot in front of the other.

Q

What advice would you give to young women entering your industry?

My advice to them would be to always be true to yourself, and be innovative, think outside of the box, and don't be afraid to lead from the front. A lot of women, unfortunately, get imposter syndrome and lead from behind, and operate from a place of fear, so they're always afraid to speak up, they're always afraid that they won't be listened to. And if you lead from the front, and you lead from a point of data and a point of fact, and you can have the data and the analytics and all that behind you, it gives you that extra leg to stand up on. A lot of women are just very fearful to do that. So my advice is don't be afraid to step outside of the box. Don't be afraid to share your ideas, and don't be afraid to believe in those ideas and believe in yourself.

Locations

Vector 70

Litchfield Park, AZ 85340