Jill Robin Payne

My success is attributed to understanding people, a kind heart, creativeness, and perseverance, most importantly parents that helped guide me to help others.

My best career advice is to know what you want, believe you can get it, accept help when necessary and go for it.

I would tell young women entering this field to focus on relationships above all. Everything is relational - how you connect with people, show empathy, and communicate with respect will shape your career as much as your technical skills. Be curious, be kind, and don’t be afraid to bring your creativity and personality into your work. Learn to persevere, and remember that your voice and your heart matter—use them to help others and to create meaningful, win/win connections.

The biggest challenge today is that technology is growing faster than our humanity. This is causing stress and connecting us in a different way than humans are used to. Our human needs such as being accepted, wanting to know and being heard may get in the way of connecting in a digital world. This is where mastering Bempathy® comes in. With a blend of banter + empathy and a win/win mindset this will build trust, reduce conflict, and create meaningful connections face-to-face and digitally.

The values most important to me are healthy relationships, integrity, connection, and service. Remember “everything is relational.” How we treat and communicate with others is reciprocated and matters because we are all connected. There is something called emotional contagion. We need to be aware of how we affect the world and how the world affects us. Most importantly just like in Bempathy® we need to think of what we want before we begin in situations, conversations, relationships, and jobs, etc. Knowing this in itself will improve life situations. Let’s work together and create a better world. It is a process and an exciting journey.