Jillian Krebsbach
Jillian Krebsbach is a seasoned Digital Product Manager at Tech Fleet, where she co-leads projects that help nonprofits optimize websites, enhance customer journeys, and define vision and scope for digital initiatives. With over 20 years of experience spanning fashion, UX, and product management, Jillian combines creative insight with analytical rigor to deliver impactful solutions. She is completing a Product Management certification at Cornell University and participating in an externship with Wayfair, developing AI-driven tools to support strategic decision-making.
Jillian began her career in fashion after studying design at Baylor University, securing a position at the Worth Collection in New York, where she gained hands-on experience in technical design, pattern making, and production. She later worked at Missy’s Merchandising Group across women’s, children’s, and young men’s wear, and at TKO Evolution Apparel leading technical design in menswear, building and managing teams as the business expanded. During this time, she developed a strong foundation in fit, quality standards, and the end-to-end product lifecycle, while exploring UX and systems thinking through a bootcamp focused on user-centered design and product management.
Outside of her professional work, Jillian is passionate about blending her expertise in technology, wellness, and fashion to create meaningful experiences. She is actively involved with Retail Women in Tech and enjoys running marathons, cooking, and pursuing projects that intersect creativity, innovation, and strategic problem-solving. Jillian continues to push the boundaries of her skills while driving positive impact in both her professional and personal endeavors.
• Certificate in User Experience Design with specialization in User Interface Design, UX/UI design
• Certificate of Draping Techniques , Draping and patternmaking techniques
• Chefs Training
• Product Management Certificate
• Google AI Essentials
• AI For Everyone
• Foundations of Project Management
• Gen AI UX Fundamentals for UX Designers and Researchers
• Ai Driven Product Requirements Masterclass
• Servant Leadership
• Agile UX Masterclass
• Agile Project Management
• Shopify for Beginners-The Complete Shopify Course
• 3000 Mentorship Minutes
• Baylor University -
BSFCS, Fashion Design
• ADP List
• Tech Fleet (apprenticeship)
• Platform Extern
• Friendly Visitor, DOROT
• Team Leader, New York Cares
What do you attribute your success to?
I would attribute my success to perseverance, especially going through the challenges of making a career pivot later in life. I've been applying for roles for the last 3 years while trying to transition into product management and UX, and I've stuck with it even when it would have been easy to give up. Having mentorship meetings a few times a month kept me still in the process, because it's very easy to give up if you don't find a role 6 months or a year after you've done something, and most people just go back to what they're doing. But I've stuck with it. I go to a lot of in-person and online networking events, and I'm in a lot of different communities like Retail Women in Tech and TechFleet. I think those groups are really important, because if you don't have that, then you're kind of on an island, and it's easy to get off track or feel less motivated. I'd also say curiosity has been key, along with having challenges and variety in my work. For me, as somebody from a creative background, having that consistently in the work that I do is important.
What advice would you give to young women entering your industry?
Something I might have done differently is if something doesn't work for you, move out of it pretty quick, because then you might get kind of stuck in that area and see fewer opportunities. That was just something I noticed in my role specifically, because I did try to make a pivot out probably about halfway through, and it was very, very hard, even at a bigger company. Don't stay in a position that isn't working for you, because it can limit your future opportunities.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges I see are outdated ways of thinking and siloed work. Not getting a seat at the table, or not being as involved in decision making, that being looped in after decisions are made, those are all things that bother me a lot. In my last company, which was smaller, it was definitely more male-dominated, with all of our salespeople being men. I felt like, in a way, the female doers were a little bit lower on the totem pole. On the opportunity side, there are so many things happening with AI right now. I see AI tools as a knowledge source and a way to get up to speed on different subject matter that would have taken a lot longer to learn. I'm looking at finding new ways to address problems that maybe were harder to address prior to having these tools. I'm trying to upskill as much as possible and looking at joining an AI Native Builders training next to see where that takes me.
What values are most important to you in your work and personal life?
Curiosity, creativity, perseverance and collaboration. Fitness and cooking are long-standing personal passions that complement her professional life.