Her Story
About Joann
Joann Sangiacomo has been a dentist for 35 years and owns two dental practices in Bethel, Connecticut. She began her education at St. John's University in New York before attending UConn Dental School, where she met her husband, and completed an additional year of hospital training at the University of Rochester at Strong Memorial Hospital. This training helped her gain confidence in treating medically compromised patients and handling complex cases such as traumas and surgeries. As the administrator of her practices, Sangiacomo manages patient care, staff, IT, human resources, and advertising while seeing patients for routine, cosmetic, and emergency dentistry. She has navigated challenges including a male-dominated field early in her career, corporate consolidation in dentistry, and difficult insurance reimbursements. Sangiacomo emphasizes honesty, integrity, and trust with her patients and draws on advice from a former professor that salt-of-the-earth patients in less affluent areas often prove more rewarding than those in wealthy towns. She encourages young women in dentistry to be genuine, always do the right thing, reach out to other strong women for support, and accept that it is okay not to be perfect in every role.
Her Interview
Ten minutes with Joann
01What’s the best career advice you’ve ever received?
Best career advice came from an old professor who advised that salt-of-the-earth patients in less wealthy towns are nicer, more trusting, and value you more than flashy high-end patients; simple and genuine is better than flashy and wealthy.
02What advice would you give to young women entering your industry?
Go out there, be who you are, be genuine. Always do the right thing and your reputation will grow quickly. Reach out to other strong women, lean on us when you need something. It's okay if you're not 100% in everything. Surround yourself with other strong women who can empower you.
03What are the biggest challenges or opportunities in your field right now?
Dentistry is going very corporate with corporations buying practices and negotiating better insurance terms, making it harder for independent practices. Insurance reimbursements are difficult and patients' dental insurance premiums haven't changed since the 1950s despite rising costs. Educating patients that insurance companies prioritize their bottom line over patient care is a constant challenge.
04What values are most important to you in your work and personal life?
Honesty, integrity, and trust are the most important values. I am always honest with my patients and my children. I try to always do the right thing with good intentions. Patients trust me and I don't take that lightly - I want what's best for them with no other motivation.
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