Her Story
About Joanna
Joanna Diaz serves as an Account Executive for Housecall Pro, a software company that provides CRM tools to small business owners in the home service industry, including home cleaners, plumbers, and electricians. She helps clients manage operations and grow their businesses through systems and increased online presence. Diaz entered the field after completing an online sales technology boot camp and began at Housecall Pro as a Sales Development Representative making 200 calls daily to book appointments. She advanced to Key Accounts Executive within six months, where she was named MVP of the year for 2024 with the most booked appointments and a 62 percent closing rate, leading to her promotion to Account Executive. Prior to sales, she worked as a medical assistant for ten years at Rutgers Cancer Institute. Her education includes community college studies in health services, which she did not complete, along with the sales boot camp. Outside of work, Diaz volunteers as a soccer coach and with Liquid Church events such as carnivals for children with disabilities.
Her Interview
Ten minutes with Joanna
01What advice would you give to young women entering your industry?
Start off with taking the same course that I did. You know, it was only a $500 boot camp, it was self-paced, and it gave me all the fundamentals I needed to get into this industry, and I would say also to invest in In coaching, the course that I took had some, some coaches available that you could pay for. So I definitely think that mentoring is, You know, also, paying the extra money that you need to so you can get to where you want to be a lot faster, would also help.
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