Her Story
About Jocelyn
I am Chilean, born and raised in Chile, lived in Australia for 17 years after marrying an Australian. The company Main Freight transferred me to Houston, Texas to fix the branch there. Now at Access World since August last year as general manager handling warehouse, CSS, customs, forwarding for international ocean freight, and transport. My expertise centers on freight forwarding. I studied foreign trade at a technical school called Sucomex around 1995 and earned diplomas in business and management from Skills Australia.
Her Interview
Ten minutes with Jocelyn
01What do you attribute your success to?
It's a combination of things. It's the persistency, a lot of hard work, being above in terms of what you do, doing more than other people, and being the one that stands out from the crowd. That is one of the things that I always tell my younger people or the people that I manage - try to be that person that stands out from the crowd because you are the only one that's gonna be noticed and considered for a promotion.
02What’s the best career advice you’ve ever received?
When I became a branch manager, the CEO of Americas called me all the way to Australia to tell me: Don't make any fast decisions. Look around, take your time, get to know your people, and only then see how you feel, and then do make decisions. Being a commercial person with a sales background and probably a solo player, when you become a manager there are a lot of considerations for the people that you work with.
03What advice would you give to young women entering your industry?
Be assertive and strong, and don't take no for an answer. Don't feel intimidated by males. I experienced racism as a Latin American person and a lot of bullying in this industry, though it still goes on it's just not explicitly described that way.
04What are the biggest challenges or opportunities in your field right now?
Complacency, lack of urgency, and entitlement that a lot of young people have.
05What values are most important to you in your work and personal life?
Honesty. In professional life I like to help people or younger people to become successful through mentoring.
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