Jodi Jones

Jodi Jones is the Assistant Vice President and Loss Prevention Manager at TowneBank in Suffolk, Virginia. With 27 years in banking, including nine focused on fraud, she began her career as a bank teller in 1999 and steadily advanced through roles such as member services specialist, banking officer, and branch operations manager. In 2017, she moved into the fraud department as a Fraud Analyst II, reviewing alerts for check and deposit fraud, building cases, and working closely with law enforcement. She stepped into her current leadership role in 2022.

In her present position, Jones leads a team of five alert reviewers and fraud analysts, providing day-to-day guidance and overseeing case management. She also works directly with law enforcement and members, and delivers community training on fraud prevention, particularly for business members and senior living facilities. Her areas of expertise include check fraud, identity theft, wire fraud, ACH fraud, and elder financial exploitation.

Jones earned her Certified Fraud Examiner credential through the Association of Certified Fraud Examiners, where she remains an active member, and has supplemented it with bank-related courses and Certified Financial Training classes. She was chosen for TowneBank's Lead Town management program, which offered extensive training, projects, and community networking. Outside of work, she supports the United Way and the Salvation Army. She credits her success to curiosity, proactive learning, and a willingness to step outside her comfort zone.