Jodi L. Roberts, RN

Quality & Culture of Safety Innovator | Human‑Centered Leadership Strategist
Anaheim, CA 92804

Jodi L. Roberts is a human-centered leadership strategist and healthcare quality professional who transforms complexity into clarity and empowers people to lead sustainable, meaningful change. With experience spanning infection prevention, disease management, cardiac rehabilitation, safety advocacy, survey readiness, and accreditation, she brings a deep systems-level understanding of how healthcare environments function—and how they can evolve to support both people and performance.

Guided by the belief that people are the system and that interactions shape outcomes, Jodi approaches performance improvement through the interconnected lens of culture, communication, workflow, leadership, and lived experience. She focuses on patterns across the whole rather than isolated issues—reducing friction, strengthening trust, and creating conditions where individuals and teams feel equipped, valued, and able to contribute at their highest potential. Her work across inpatient, outpatient, government, and community settings includes designing empathy-driven education, launching frontline engagement programs, building workplace psychological safety, supporting high-reliability transformation, and influencing standards that continue to shape certification and best practices.

Recognized by executives, medical directors, and peers, Jodi is known for her integrity, curiosity, and ability to lift others—especially in moments of uncertainty, transition, or change. Her strategic career sabbatical further deepened her leadership philosophy through caregiving, community service, and more than 400 hours of advanced training, reinforcing her conviction that leadership is not defined by title or position, but by presence, intention, and learnable skills—practiced in ways that build trust and create the conditions for people in interdependent systems to move forward together with humanity and shared purpose.


• Certified Lean Specialist

• Kent State University - Bachelor of Science in Nursing (B.S.N)

• The Sharp Experience: Quality Pillar Center of Recognized Excellence (C.O.R.E.) Award

• International Nursing Honor Society

• Dwelling Place Grocery Rescue & Food Pantry

Q

What do you attribute your success to?

I attribute my success to transforming challenges into opportunities for learning, storytelling, and systemwide improvement—shaped by trusted allies, thoughtful mentors, and lived experience. Much of my influence has grown through quiet conversations where trust is built and real change begins.

When people feel safe to speak up and reflect, even difficult moments—like a near miss or medical error—can become catalysts for transformational learning, innovation, and safer, more reliable care. For me, the real entrepreneurial journey has been learning in motion—experimenting, stumbling, and getting back up, much like Plan-Do-Study-Act cycles—rather than waiting for perfect answers.

Q

What’s the best career advice you’ve ever received?

The best career advice I ever received was to surround myself with people who want to make a lasting impact — to choose roles not just for the job description, but for the culture and the kind of leadership that reflects your values, beliefs, and behaviors.

Careers aren’t defined by a single moment, role, or title. They unfold in phases, shaped by the people who challenge and support us, the values we stand for, and the choices we make about where — and with whom — we continue to grow.

Q

What advice would you give to young women entering your industry?

Seek out people who see your potential and remind you of your worth. Surround yourself with those who champion you—not out of competition, but out of genuine belief and solidarity. When we support one another with honesty, encouragement, and respect, we don’t just grow individually—we rise together. And for women especially, having a circle that says, “I believe in you, I’m here for you, you’ve got this,” can make all the difference.

Q

What are the biggest challenges or opportunities in your field right now?


Q

What values are most important to you in your work and personal life?

The values most important to me are connection, service, growth, and integrity. I live these through volunteering, mentoring, community engagement, lifelong learning, and even the joy and discipline of competitive ballroom dancing.

Grounded in faith, gratitude, and curiosity, these values shape how I show up—especially in moments of uncertainty or change. I believe culture is defined not by what organizations say they value, but by what people experience in everyday interactions. That’s where dignity, respect, and moral courage take root, and where trust is built.

In both my personal life and my professional calling, I try to live my values through presence, curiosity, and care. When people are treated with humanity and integrity, they feel equipped, supported, and able to contribute at their best—and that’s where meaningful, sustainable change becomes possible.

Locations

Anaheim, CA 92804