Joni Hamilton, SHRM-CP

Joni Hamilton, SHRM-CP, is an accomplished global benefits leader with more than two decades of progressive experience in employee benefits, total rewards, and human resources operations. Since beginning her career in 2004, she has developed an extensive understanding of the benefits landscape by working across virtually every facet of the industry. Her professional journey started at Aon Hewitt in customer service, assisting employees with benefits enrollment and administration, and evolved through roles spanning benefits administration, vendor management, professional employer organizations (PEOs), consulting, and corporate leadership. Since moving to the employer side of the business in 2022, she has continued to build on her expertise, serving in benefits leadership roles and currently holding the position of Senior Manager, Global Benefits at VideoAmp.

In her current role, Joni leads the strategy, administration, and employee experience of global benefits programs for a largely remote workforce. She serves as a trusted advocate for employees, helping them navigate complex benefits-related matters ranging from insurance claims and leave administration to retirement plans and wellness initiatives. Her responsibilities include partnering with vendors to ensure seamless system integrations, managing compliance and operational processes, overseeing 401(k) funding and payroll-related activities, and collaborating across departments to support organizational objectives. Passionate about employee education, she regularly develops communications and resources that help employees better understand and maximize the value of their benefits. Her broad industry perspective allows her to effectively bridge the gap between employees, employers, brokers, vendors, and insurance carriers, ensuring programs are both strategic and deeply people-centered.

Known for her hands-on expertise and practical approach to problem-solving, Joni attributes much of her success to years of real-world experience and continuous learning. Having worked in nearly every corner of the benefits ecosystem, she possesses a unique ability to understand and manage the entire employee benefits lifecycle, from administration and compliance to vendor relations and employee advocacy during some of life's most challenging moments. She is currently pursuing a Bachelor of Business Administration in Human Resources Management at Western Governors University and holds the SHRM Certified Professional (SHRM-CP) designation. Committed to lifelong professional development, she plans to pursue her SHRM Senior Certified Professional (SHRM-SCP) credential upon graduation. Through her leadership, expertise, and dedication to employee well-being, Joni continues to make a meaningful impact on both the organizations she serves and the employees who rely on her guidance and support.