Jordana Ross

I was very fortunate to have mentors in my early 20s through blue-collar work with an automotive company, doing administrative back-end work. I eventually worked my way up through the automotive space, learning everything from delivery of a car to special orders of aftermarket parts, the whole delivery stream process. This grounded me before I even knew about technology-driven solutions, back before smartphones and AI. I learned how dealerships work, how transactions work, how lenders work within the dealership space, and the basics of how the automotive industry really operates. In 2008, when the market crashed, I panicked and got out of automotive and into telecommunications, which is how the technology space and automotive came together for me. I spent 7-8 years in telecommunications, moving from blue-collar work to corporate America with corporations based in New York. I learned how that industry operated, how accounts are managed, and the functionality of the systems. After seven and a half to eight years, I left telecommunications and have been combining my automotive experience with my telecommunications experience for the last decade. Today, I find gaps in business processes or refine existing processes to create better contract-to-cash flow and more efficient ways of doing things. My main focus is analytical work and enforcing policies that benefit our clients and our company. I've worked remotely for the past 9 years after walking into my boss's office and saying I was moving, and she immediately said they trusted me. The women in my company have been amazing and supportive. My two main female bosses fostered me, took me under their wing, taught me things, and really mentored me throughout my career, both professionally and personally.