Her Story
About Josephine
Josephine McCrary is a results-driven Senior Regional Manager at Homes of America, LLC, where she leads teams across multiple properties with a focus on maximizing operational efficiency and property performance. Known for her hands-on, collaborative approach, Josephine serves as a strong support system for her community managers, helping them navigate challenges and remove obstacles so they can focus on delivering exceptional resident experiences. By leveraging the resources and relationships she has cultivated over her career, she ensures her teams have the tools and guidance needed to succeed while fostering a culture of empowerment and growth. Prior to her current role, Josephine held multiple leadership positions at Lakeshore Management, including Regional Manager and Director of Operations Assistant. Over her six-year tenure, she gained expertise in budgeting, account management, business planning, and operational strategy, consistently driving measurable improvements across portfolios. On a typical day, when her managers encounter roadblocks, Josephine collaborates with them to brainstorm solutions and clear the path forward, ensuring their work remains fulfilling and stress-free. Her leadership balances the needs of her teams with the expectations of property owners and executive leadership, acting as a vital bridge to keep operations running smoothly for all stakeholders. Passionate about mentorship and leadership development, Josephine emphasizes empathy, clarity, and resilience in her leadership style. She is deeply motivated by the unique responsibility of managing properties where people love their homes and their lives and seeks to relieve stress for both residents and her teams whenever possible. Through her calm, strategic, and supportive approach, she cultivates high-performing teams, strengthens workplace culture, and drives excellence across every property under her oversight.
Her Interview
Ten minutes with Josephine
01What do you attribute your success to?
I attribute my success to hard work, consistency, and a genuine passion for helping others grow and succeed. Throughout my career, I have remained committed to learning, leading with integrity, and facing challenges head-on with determination and resilience. Building strong relationships, staying adaptable, and always striving for excellence have allowed me to grow both personally and professionally. Most importantly, my success comes from never giving up on my goals, even during difficult seasons.
02What’s the best career advice you’ve ever received?
The best advice I’ve received in my career is to always lead with integrity, stay consistent, and never be afraid to make tough decisions. Success doesn’t come from knowing everything — it comes from being dependable, willing to learn, and treating people with respect. That advice has helped me build strong teams, earn trust, and continue growing as a leader while staying confident in the value I bring to every role.
03What advice would you give to young women entering your industry?
The best advice I could give a young woman entering this industry is to believe in your abilities, speak with confidence, and never underestimate the value you bring to the table. This field can be demanding, but consistency, professionalism, and strong leadership will always set you apart. Be willing to learn, ask questions, and stand firm in your standards while building relationships rooted in respect. Most importantly, don’t shrink yourself to fit into the room — work hard, stay authentic, and let your results speak for themselves.
04What are the biggest challenges or opportunities in your field right now?
From my perspective, some of the biggest challenges in the property management industry are balancing resident satisfaction with operational demands, navigating rising costs, and finding strong team members who are committed long term. There is also a growing need for stronger leadership development, better communication, and more efficient systems to keep up with the fast pace of the industry. At the same time, these challenges create major opportunities to improve resident experiences, build stronger communities, embrace technology, and develop teams that are motivated, accountable, and service driven.
05What values are most important to you in your work and personal life?
The values that are most important to me in both my career and personal life are integrity, loyalty, accountability, and compassion. I believe in working hard, keeping my word, and treating people with respect regardless of their position or circumstances. I value strong relationships, honest communication, and being someone others can depend on. Personally and professionally, I strive to lead with empathy while maintaining high standards, because I believe success means not only achieving goals, but also making a positive impact on the people around you.
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