Influential Woman · Veterinary Health Communications
Julia M. Healey
Manager of External Communications, National Veterinary Associates (NVA)
Boston, MA
Her Story
About Julia
I began my career in public relations and media relations, and it has always been a space I’ve felt deeply connected to. A lot of that comes from my mom, who was one of the greatest influences in my life. She was a journalist, a strong presence in the media world, and someone who taught me the value of asking the right questions, telling stories with care, and understanding the responsibility that comes with communication.
She passed away nearly three years ago, but her influence continues to shape the way I think about this work. Communications, brand narrative, and storytelling are not just professional interests for me. They are part of who I am and part of what I learned from her.
Over the course of my career, I’ve gained experience in public relations, events, marketing, and communications, working across industries and developing a strong foundation in strategic execution and relationship-building. I love the energy of events and the creativity of marketing, but communications has always been the throughline. Helping people and organizations tell their stories clearly, thoughtfully, and with purpose is where I feel most connected to the work.
When the opportunity at NVA presented itself, it felt like a natural and meaningful next step. I saw an opportunity to bring together my background in media, marketing, crisis, and storytelling in a role with real purpose and impact. Meeting our head of communications was also a defining part of that decision. Her tenacity, instincts, and leadership reminded me of qualities I admired so much in my mom, and I felt there was an opportunity to learn, grow, and build something meaningful as part of this team.
Like most people, I have had an incredible career with wonderful colleagues, challenging roles, and a few experiences that taught me just as much about what I value as about what I want to avoid. Each chapter has helped shape my standards, my perspective, and my understanding of the kind of work and leadership that brings out the best in me.
Looking back, I can see how each experience led me here. NVA feels like a place where my background, my passion for storytelling, and my personal connection to communications all come together in a way that feels both professionally exciting and personally meaningful.
Her Interview
Ten minutes with Julia
01What do you attribute your success to?
I attribute my success to hard work, persistence, and the people in my life who have truly supported and challenged me along the way. I’ve never been afraid to put in the time, take on difficult work, or push myself beyond what felt comfortable, but I’ve also been fortunate to have people around me who believed in me and reminded me that I was capable of more than I sometimes realized.
A lesson I’ve carried with me throughout my career is that if you want to accomplish something, you have to be willing to work for it. There will always be roadblocks, setbacks, and moments of uncertainty, but I believe you have a choice in how you respond to them. For me, success has come from staying focused, finding a way forward, and being willing to do the work necessary to turn an idea or goal into something real.
I’ve always believed that you can accomplish almost anything if you are committed, resourceful, and willing to keep going, even when the path is not easy. That mindset has shaped the way I approach my career, my relationships, and the opportunities I choose to pursue.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to become the person people want in the room when things are complicated, not just when things are going well.
Anyone can show up when the work is easy, the feedback is positive, and the path is clear. The real measure of trust is whether people look to you when there is pressure, uncertainty, or a problem to solve. I’ve always wanted to be the person people can rely on in those moments. Someone who can stay calm, think clearly, ask the right questions, and help find a way forward.
That advice has shaped the way I approach my career. I’ve built a reputation for being steady under pressure and for managing complexity without letting it create more noise. Whether I’m navigating a crisis, supporting leaders through a sensitive issue, or helping teams communicate during a difficult moment, I try to bring clarity, perspective, and composure.
Throughout my career, I’ve worked in environments where things moved quickly, the stakes were high, and there were many competing priorities. In those moments, I’ve learned that being calm is not passive. It is an active skill. It allows you to listen better, make smarter decisions, and help the people around you feel more grounded.
Some of the feedback I’ve valued most from leaders and executives is that I’m able to keep a level head when there are a lot of plates in the air. That means a lot to me because it reflects the kind of professional I’ve worked hard to become: someone who can be trusted not only when things are going well but also when people need steadiness, judgment, and action most.
03What advice would you give to young women entering your industry?
For someone looking to get into communications, public relations, marketing, or events, especially if they’re interested in crisis work, my biggest advice is that strong communication starts with listening.
No matter what part of the work you’re in, you have to be willing to pause, absorb, and really understand what is happening before you try to shape a message, build a campaign, plan an event, or respond in a complicated moment. You can’t communicate effectively if you don’t understand the audience, tone, context, objective, and people involved.
That is true in PR. It is true in crisis. It is true in marketing. And it is absolutely true in events, where so much of the work depends on anticipating needs, reading the room, understanding expectations, and creating an experience that feels intentional.
The best communicators and marketers are not just the people who can write well, pitch well, plan well, or execute under pressure. They are the people who can listen closely, understand nuance, identify what matters most, and create clarity amid many moving pieces.
From there, you do need to have a point of view. You need to be able to make recommendations, guide the conversation, and help move people toward a decision. But you also have to stay flexible enough to be changed by better information. That balance is important: listen deeply, think critically, bring ideas forward, and be willing to adjust when the audience, the facts, or the moment require it.
04What are the biggest challenges or opportunities in your field right now?
We’re a very lean team, so one of the biggest challenges is learning to stay focused on where the work will have the greatest impact.
In a role like this, it’s natural to want to give your full energy and attention to everyone. You want to be helpful, responsive, and supportive, especially when people are looking to you for guidance. But I’ve learned that you also have to be thoughtful about capacity, prioritization, and sustainability.
You can’t give 100% of yourself to every person, every project, and every moment all at once. Part of being effective is knowing when to lean in, when to pause, when to reset, and when to make thoughtful decisions about what needs your attention most.
It’s the same idea as putting your own life jacket on first. You have to make sure you are grounded, clear, and able to show up well, because that is what allows you to support others in a meaningful way.
05What values are most important to you in your work and personal life?
The values that matter most to me, both personally and professionally, are integrity, tenacity, accountability, adaptability, humanity, and having a clear point of view.
Integrity is foundational. It means being honest, thoughtful, and consistent in how you show up, especially when no one is watching. Tenacity is what pushes me to keep going, even when the path is difficult or the answer is not immediately clear. Adaptability matters because things rarely go exactly as planned, and the ability to adjust, listen, and move forward is essential. Humanity is also incredibly important to me because behind every decision, message, project, or challenge, there are people involved.
Accountability is one of the values I come back to most often. To me, accountability means follow-through. It means owning your work, taking responsibility for your decisions, and taking pride in what you put forward. From a young age, both of my parents taught me to take pride in everything I do, whether it was schoolwork, a job, a relationship, or a commitment I made to someone else.
That has stayed with me throughout my life and career. If I put my name on something, I want it to reflect care, effort, and intention. I believe accountability is not just about doing what you said you would do. It is about being someone others can rely on when it matters.
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