Julie A. Shay, MBA-HIN, RHIA, FAHIMA, FACHDM, ACUE
Julie A. Shay, MBA-HIN, RHIA, FAHIMA, FACHDM, ACUE, is a highly respected educator and leader in health information technology and management with over 24 years of industry experience and two decades in academia. Currently a professor at Santa Fe College, she specializes in healthcare business operations, leadership, physician practice management, and outpatient and inpatient operations management. Julie is also an approved AHIMA ICD-10-CM/PCS Trainer and advocates for the critical role of trusted information in healthcare, emphasizing its impact on decision-making, cost reduction, risk management, and the promotion of quality care and business strategy.
Throughout her career, Julie has made significant contributions to health information management education, having served in prominent roles such as Chair of AHIMA’s Council for Excellence in Education and co-chair of several key AHIMA committees. As Program Director for Santa Fe College’s Health Information Technology Management Programs, she has overseen the growth and accreditation of multiple courses, fostering student success and professional development. Julie’s dedication to workforce development is reflected in her leadership of the ONC Health IT Workforce Program, which educated over 500 students and positioned Santa Fe College as a regional and national leader in health IT education.
Julie’s professional journey includes substantial experience in managed care and provider relations, having held leadership roles at UF Health and Florida Hospital, where she managed payer contracts and operationalized healthcare system contracts. She is an active member of multiple health information management associations and is a sought-after speaker at national, state, and local conferences. Recognized for her excellence in education, Julie received the 2016 AHIMA Educator Triumph Award and the FHIMA Educator Award, underscoring her lasting impact on students, colleagues, and the health information management industry.
• AI Learning Academy
• Promoting Active Learning
• Fellow of the American College of Health Data Management
• AHIMA Approved ICD10CM/PCS Trainer
• Registered Health Information Administrator
• Southern New Hampshire University- M.B.A.
• University of Central Florida- B.S.
• FHIMA
• NEFHIMA
• Rural Health Partnership
• AHIMA
• AHIMA - CEE Workforce Committee 2015 & 2016
• ONC/AHIMA
What do you attribute your success to?
I attribute my success to the incredible people I’ve worked with and those who have poured into my life. But most importantly, I give credit to my faith for guiding me every step of the way.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that the sky is the limit—I shouldn’t put any limitations on myself and should always strive to be the best I can be.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to be fearless, courageous, and always stay true to yourself.
What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in my field right now is the advancement of AI and the incredible benefits it brings, especially in improving efficiency and outcomes within the healthcare industry.
What values are most important to you in your work and personal life?
Integrity is the most important value to me—both in my work and personal life—because I believe in walking what I talk and leading by example.