Kacie Smith

I attribute much of my success to resilience and versatility. Throughout my career, I've learned how important it is to adapt, keep moving forward, and find a way through challenges. My grandfather used to tell me, "You have to keep moving and sing while you're in the trenches, because the people standing beside you are just as deep in the mud." That advice has stayed with me over the years and has shaped how I lead and support others. No matter how difficult the circumstances, maintaining hope and encouraging those around you can make all the difference. I’ve also been fortunate to have an amazing team with me every step of the way, and their support, partnership, and commitment have played a significant role in my success.

The best career advice I ever received came from a previous CEO, Tom McCreary. He helped rebuild my confidence at a time when I was questioning myself. He told me, "Just because someone has more letters behind their name doesn't mean your voice should be quieted in the room." That advice has stayed with me throughout my career. He had faith in me, even during times when I may not have fully had faith in myself. His encouragement taught me the importance of speaking up, trusting my experience, and recognizing the value I bring to the table.

One of the biggest lessons I've learned in this role is that leadership isn't always tied to a title or formal authority. I've realized that my ability to influence can often be more powerful than having a position of authority. By building relationships, earning trust, and creating buy-in, I've been able to help drive meaningful change. You don't need a title on your badge to make an impact. In many cases, influence goes much farther because it inspires partnership and commitment rather than simple compliance.

Healthcare is always changing and complex. A challenge is balancing that increasing complexity with the human side of patient care. Our teams face regulatory requirements, documentation expectations, workforce challenges, and always changing technology. Ensuring that all of these demands don't take away attention from the patients and our community that we serve.

What I enjoy most is being able to connect with patients and minister to those I stand elbow to elbow with every day, while also serving the patients who entrust us with their care. My grandparents were ministers, and my grandfather always said that in healthcare, you must first minister to your people. That wisdom has stayed with me throughout my career. When you invest in people, support them, and help them succeed, you're better able to serve patients and make a lasting difference.