Kahlilah Lilley
Kahlilah Lilley is the founder of Lillas Luxury, established in 2018, and a seasoned Digital Sales and Operations Merchandise Planner with over fifteen years of experience in the fashion and beauty industry. She holds a Bachelor of Science in Fashion Merchandising with a concentration in Business Administration from Marist College and maintains certifications in cosmetology, barbering, and trichology. Her personal aspiration is to open a medical-grade spa that combines clinical expertise with a luxurious and comforting client experience. Beyond her professional life, Kahlilah enjoys basketball, painting, and spending time with her family.
Throughout her career, Kahlilah has excelled in merchandise financial planning, demand forecasting, inventory management, sales analysis, and vendor relations. She has managed accounts ranging from $15M to $900M and is skilled in eCommerce, wholesale, and retail operations, including managing Amazon Vendor and Seller Central accounts and collaborating with Walmart partners. In addition to her planning expertise, she is deeply passionate about educating clients and correcting misconceptions about hair and scalp health, emphasizing that hair is dead tissue while the scalp is living. She provides specialized services for clients experiencing hair loss due to cancer, medication, stress, or male-pattern baldness, offering treatments such as PRP, stem-cell rejuvenation, and scalp micropigmentation (SMP).
Currently at Verizon, Kahlilah oversees end-to-end eCommerce operations for the company’s prepaid portfolio, including Straight Talk and Total Wireless. She leads strategic product, pricing, and promotional initiatives across over 1,000 SKUs to drive revenue growth and optimize inventory flow. She is attuned to culturally informed approaches, recognizing the different ways men and women approach hair-loss solutions, and is committed to delivering excellence in planning, client care, and education. Kahlilah combines analytical rigor with creative insight, continuously seeking opportunities to enhance business performance and improve the customer experience.
• American Medical Certification Association
• License in Barbering, Barbering/Barber
• License in Cosmetology, Cosmetology/Cosmetologist, General
• Certificate, Trichology
• Certificate, Fashion Design and Merchandising
• Marist University - BS
• SUNY Westchester Community College - AA
• Marist Merit Scholarship
• Scholarship for Overachievement
• NAACP Member
• Board Member, Fashion Arts & Exchange
What do you attribute your success to?
Her success comes from relentless self-education, the belief that “you can always go further than you think,” and her deep compassion for people dealing with hair loss a passion rooted in helping her own family through hair challenges. She attributes her growth to listening, being a confidant for clients, and treating hair care as both a science and a service.
What’s the best career advice you’ve ever received?
To never stop learning because in beauty, science, and wellness, education is what separates a stylist from a specialist. Continuous learning has been the foundation for her transition from fashion, to cosmetology, to trichology, and now into nursing.
What advice would you give to young women entering your industry?
“Stay consistent, stay educated, and build real relationships.” She encourages young women to invest in certifications, understand the science behind their craft, create a brand rooted in integrity, and remember that clients return not just for skill, but for trust.
What are the biggest challenges or opportunities in your field right now?
Challenges include misinformation about hair health, economic pressures on clients and stylists, and the lack of awareness about what trichologists actually do.
Opportunities include the growing demand for medical-beauty hybrid services, the rise of SMP and hair rejuvenation treatments, and the need for specialists who understand nutrition, stress, and hormonal factors areas she is actively expanding into with her RN path and future med spa plans.
What values are most important to you in your work and personal life?
Consistency, education, integrity, and making clients feel seen, supported, and understood. She believes stylists are trusted figures in people’s lives, and she prioritizes honesty, empathy, and empowerment both behind the chair and within her family.