Kaitlin Toney, MBA
Kaitlin Toney, MBA, is a Principal Administrative Business Partner in Field Operations at Genentech, where she has spent six years advancing strategic initiatives across Virginia, Washington, D.C., and Baltimore. She manages multiple field sales teams, translating executive priorities into actionable plans while driving accountability and operational excellence. Known for her ability to lead without formal authority, Kaitlin serves as a trusted partner and thought leader for senior leadership, blending strategic insight with a deep understanding of team dynamics.
Before joining Genentech, Kaitlin built a broad foundation in healthcare operations through roles at the Crohn's & Colitis Foundation, a med-tech startup in California, and Children's Hospital Colorado. These experiences allowed her to hone her expertise in project management, cross-functional coordination, and performance optimization across complex healthcare environments. She recently earned her MBA from University of Maryland Global Campus and was elected to the Phi Kappa Phi Honor Society, further strengthening her skills in strategic planning and organizational leadership.
Kaitlin’s work is uniquely informed by her personal experience as a patient. Diagnosed with Chronic Idiopathic Urticaria shortly before joining Genentech, she has firsthand knowledge of the impact of innovative treatments, receiving care with Xolair. This perspective fuels her commitment to patient-centered healthcare and inspires her advocacy efforts, including speaking at national healthcare meetings. Beyond her professional focus, Kaitlin enjoys reading, exercising, cooking, and exploring the city, and she is passionate about contributing to local nonprofits and community initiatives.
• Creating a Culture of Strategy Execution
• University of Maryland Global Campus - MBA
• External Impact Award
• Outcomes Accelerator Award
• Phi Kappa Phi Honor Society
What do you attribute your success to?
I credit my success to resilience and the example set by my father, who rose from humble beginnings to thrive in New York’s financial sector. Growing up in a large family with limited resources instilled in me a drive to achieve and a mindset that failure is not an option. Pursuing my MBA and advancing in my career are not just personal goals—they’re ways to show my son the value of hard work, determination, and perseverance.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to stop waiting until you feel ready. Truthfully, I’ve never felt fully ready, and I’ve often wrestled with doubts about being qualified, prepared, or settled enough. The women who succeed are the ones who move forward despite fear—they take action even when it feels uncomfortable. My approach has been to find the right people to support me, protect my energy, and keep building, even if things aren’t perfect. Progress comes from persistence, not perfection.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to stop waiting until you feel ready—progress comes from moving forward, even when it’s uncomfortable. Find your people, protect your energy, and keep building, even if it’s imperfect. I’m committed to leaving doors open for other women and expanding the table so more of us can step in, thrive, and lead.
What are the biggest challenges or opportunities in your field right now?
Biotechnology is evolving rapidly, creating tremendous opportunities for innovation in patient care. I believe the greatest opportunity lies in strengthening collaboration between scientists, business leaders, and patient communities to ensure that medical breakthroughs translate into meaningful, real-world outcomes.
What values are most important to you in your work and personal life?
Equity and growth are the values that guide me. I learned equity from my dad, and it drives me to level the playing field and support others. Growth is personal—I strive to keep learning, becoming more self-aware, and pushing myself to be better. Being a role model for my son motivates me to show that there are no limits, and mentoring others is a way I live these values every day.
Locations
Genentech
Frederick, MD 21702