Kalley Rocca

I attribute my success to helping employers support their people in very strategic and helpful ways, and really educating them. I love helping people, that's why I'm in the people business, and I focus on the overall experience, making sure their employees' health is forefront, and the financial well-being of it all. What makes me passionate is that I really value building genuine relationships and taking the time to understand someone's goals and showing up consistently for them. I want people to know that they can trust me and that I genuinely care, and I'm here as a partner, not just for a transaction. I think empathy and being a true resource to others, caring about what's right even though it's not the easiest path, and making sure people feel heard and supported is what drives my success.

The best career advice I've received is just stay true to yourself. You don't have to know everything, especially being newer to the industry. It's always okay to ask questions and share with your clients, or prospective clients, whomever you're speaking to, that that's a great question, let me get back to you. At the end of the day, employers only want to be heard, or whoever you're speaking with wants to be heard, because we're all human. So just really staying true to what you believe in and your morals, and it will all work out.

I would say stay curious and never assume you have it all figured out. This space is constantly evolving, whether it's regulations, funding strategies, or employee expectations. The people who do the best are the ones who keep learning and asking questions. At the end of the day, this is the people-first industry. The more you listen and truly understand what organizations and their employees need, the more impactful you'll be. I actually did a panelist for USF here in Florida for women in business that are in the risk management industry. One piece of advice I'd give is that you don't need a risk management background or specific credentials to succeed. Stay curious, keep learning, and always lead with a people-first mindset. I think always staying true to yourself, being curious, and having a people-first mindset is just gonna help you stand out from others. And always doing the right thing - I always think that plays a huge factor.

One of the biggest challenges is, depending on which model employers have for their program, there's not a lot of transparency. There's a lot of noise in the medical space, and obviously in insurance overall, which plays a huge impact. I would say change is also a significant challenge in this industry.

I would say staying true to yourself is a core value for me. Empathy and being a true resource to others are incredibly important. I believe in being persistent and always leading with a servant mindset. I'm in sales, so no one wants to be sold to. I want people to know that they can trust me and that I genuinely care, and I'm here as a partner, not just for a transaction. I think empathy and being a true resource to others, caring about what's right even though it's not the easiest path, and making sure people feel heard and supported are essential. The reason I'm in this role and what makes me passionate about what I do is that I really value building genuine relationships and taking the time to understand someone's goals and showing up consistently for them. This industry is very challenging and there's a lot of competition out there. Most industries are oversaturated at this rate, so I think always staying true to yourself, being curious, and having a people-first mindset is just gonna help you stand out from others. And always doing the right thing - I always think that always plays a huge factor.