Her Story
About Karyn
She is an accomplished insurance professional and training leader with over a decade of experience in quality assurance, agency training, onboarding, and customer service management, currently serving as Senior Manager of Quality Assurance & Agency Training at TRICOR Insurance, where she leads quality assurance and training initiatives for the agency. Prior to this role, she served as Manager of Quality Assurance & Agency Training and Quality Assurance & Agency Trainer at TRICOR, and as Onboarding and Customer Service Manager at Fleming Agency Inc. Her career includes roles as Personal Lines Manager at Eagle Point Insurance Group, Office Manager and Agent at Fleming Agency, and Customer Service Agent at Fleis Insurance Agency. She holds an Associate of Arts in Health Care Administration from the University of Phoenix, a Supervisory Leadership Certificate from the University of Wisconsin-Green Bay, and is a Certified Insurance Service Representative (CISR). She is recognized as a strategic, detail-oriented, and people-focused leader who combines deep insurance expertise with a commitment to training, quality assurance, and exceptional customer service.
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