Katie Sullivan

Director of Communications & Development
Guild of St. Agnes Early Education and Care
Worcester, MA 01609

I currently serve as the Director of Communications and Development at the Guild of St. Agnes Early Education Agency, a non-profit and one of the largest child care agencies in Massachusetts. We serve about 1,800 children from infants to age 12 in safe, nurturing environments, with about 350 employees across 17 locations throughout the Central Massachusetts area. In my role, I lead our efforts in strategic communications, fundraising, and community engagement, working to elevate our mission and expand our impact. I'm the agency's primary grant writer, focusing on securing critical funding that sustains and grows our programs. As a member of our leadership team, I contribute to strategic direction and organizational growth. I began my career in the classroom and have progressively moved into administration and, ultimately, into a leadership role. About 80–90% of the children we serve rely on state subsidies due to homelessness, low income, or involvement with the Department of Children and Families (DCF) as a result of abuse or neglect. The impact we make as an agency is significant: we provide opportunities, safety, and nurturing for children who may not consistently experience those supports at home, while also supporting families facing challenging circumstances. Through my work in grant writing, communications, and networking, I directly contribute to this mission. Each effort plays a role in strengthening the foundation of these children’s lives and supporting better outcomes for them and their families.

• Bachelor's Degree from Johnson & Wales University (2014)
• MBA from Fitchburg State University (2026)

• Leadership Worcester Class of 2023
• Community Leadership Institute Class of 2026

• Board Member for Edward Street in Worcester, MA
• Leadership Worcester Alumni

• Mentor at Work-Based Learning Alliance
• Event Organizer for Leominster Firefighters' Ball Committee

Q

What do you attribute your success to?

I attribute my success to the example I was given early on, combined with a deep sense of purpose in the work I do. I grew up watching my mother, a true powerhouse in her field, lead with both passion and an incredible work ethic. She showed me what was possible, and that example became the foundation for how I approached my own career.

I’ve also been fortunate to have a strong support system of people who have encouraged my growth and celebrated my successes rather than feeling threatened by them. That kind of environment has allowed me to lead with confidence and continue pushing myself forward.

Professionally, I’ve been able to combine a natural strength in communications with a genuine passion for development work. I care deeply about the mission I serve, supporting the youngest learners in Central Massachusetts, and I’m motivated by the ability to see the direct impact of that work. Knowing that what I do contributes to stronger outcomes for children, families, and the broader community drives me to continuously improve and lead with intention every day.

I’ve also been incredibly fortunate to have a president and CEO who is not just a supervisor, but a true leader and mentor. She challenges me while consistently supporting my goals and career development. She leads with humility, compassion, and empathy, and has earned deep trust and respect across the organization and the field. Having that kind of leadership has been instrumental in shaping my growth and reinforcing the kind of leader I strive to be.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever embraced is the idea that “your attitude, not your aptitude, determines your altitude.” It’s a simple concept, but it has stayed with me throughout my career. It reinforces that growth comes from a willingness to learn, take risks, make mistakes, and continue forward with resilience and a positive mindset.

Over time, that mindset has evolved alongside my understanding of leadership. Early in my career, I approached work very analytically focused on numbers, policies, and outcomes. But through the influence of strong leadership, particularly my current supervisor who is our President & CEO, I’ve come to understand that true success is rooted in people.

She has shown me that leadership is fundamentally different from management. It’s about how you treat people, how you invest in their growth, and how you create an environment where others can thrive. That shift in perspective has been transformational for me. It’s reinforced that when you put people first, everything else... results, impact, and success... follows.

Q

What advice would you give to young women entering your industry?

The advice I would give to young women entering this field is to focus on the qualities that truly drive long-term growth and impact. Drive, attitude, and a willingness to learn matter just as much, if not more, than technical skill. Be open to growth, be willing to ask questions, and don’t be afraid to learn from the people around you. If you have access to a leader, colleague, or mentor you admire, take the opportunity to understand their experiences and perspective it can be incredibly valuable.

It’s also important to be mindful of how you show up every day. Think about what it’s like for others to work with you, for you, and alongside you. Those relationships and impressions matter, and they shape both your reputation and your ability to lead effectively.

As you grow, try to lead with empathy and stay grounded in purpose. Find work that matters to you and give it your best because in this field especially, there are real people counting on you. That sense of purpose will carry you through challenges and keep you motivated.

And finally, don’t forget to celebrate the small wins. Progress doesn’t always come in big, visible moments, but those smaller steps forward are just as meaningful and worth recognizing along the way.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges in my field right now is the growing gap between need and capacity. There is an increasing recognition of how critical early childhood education and family support are to long-term success, yet many organizations are navigating limited resources, workforce shortages, and rising demand for services. At its core, our work is an essential pillar of a community’s infrastructure.

At the same time, I see this moment as a real opportunity. There is more awareness than ever before around the importance of investing in young children and families. It’s important that funders, policymakers, and community leaders continue to keep early education at the forefront of the conversation. That sustained attention creates space for stronger investment, innovation, and deeper partnerships.

For those of us in this field, it’s an opportunity not only to respond to challenges but to help shape what the future of early childhood support looks like, one that truly reflects its impact and value within our communities.

Q

What values are most important to you in your work and personal life?

The values that guide both my professional and personal life are rooted in integrity, reliability, and purpose. I believe strongly in doing the right thing, even when it’s not the easiest path, and in showing up consistently and following through on what I commit to.

Over time, I’ve also come to better understand the importance of people in every aspect of my work. Whether it’s the teams we build, the communities we serve, or the outcomes we’re working toward, I try to be thoughtful about how I show up and the kind of environment I help create, one where people feel supported and able to grow. That mindset also translates into my personal life, where I value being someone others can rely on, supporting the growth of my friends, offering help when it’s needed, and creating a warm, welcoming environment for the people around me.

Purpose is what ultimately drives me. I’m deeply committed to using my skills and position, within my ability, to give back to the community and help improve the lives and circumstances of others. In my work, that means supporting children and families and contributing to stronger outcomes across our community.

Working so closely with young children is also a constant reminder of what truly matters. They bring a sense of joy, curiosity, and simplicity that can often get lost in the pace of professional life. That perspective keeps me grounded…it reminds me to appreciate the small moments, stay positive, and not lose sight of the human side of the work we do.

Locations

Guild of St. Agnes Early Education and Care

19 Harvard Street, Worcester, MA 01609

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