Katie E. Usiak
Katie Usiak is a results-driven insurance professional with over six months of experience in the insurance industry and more than ten years of expertise in revenue cycle management. As an Insurance Broker with COUNTRY Financial®, she partners with individuals, families, and business owners to deliver clear, customized insurance solutions while supporting comprehensive financial planning and financial reviews. Her client-centered, systematic approach helps clients protect their assets, manage risk, and plan confidently for the future.
Prior to transitioning into insurance, Katie built a successful decade-long career in healthcare revenue cycle management, where she specialized in medical billing, coding, compliance, and financial optimization. A standout achievement in her career includes recovering more than $2.5 million in revenue by identifying and correcting a critical coding error. Her professional background includes team leadership, process improvement, and the management of complex, multi-site accounts, all grounded in strong analytical skills, precision, and integrity.
Katie holds a Bachelor of Science in Biology and is licensed in Life and Health Insurance in the State of Kansas. She is also certified in Medical Billing and Coding and is currently pursuing her Property and Casualty license. Recognized for her professionalism, strong work ethic, and effective communication, Katie is committed to continuous learning and to delivering meaningful, measurable value to the clients and organizations she serves.
• Life and Health Insurance License
• Certified Coding Specialist - Physician Based (CCS-P)
• Northern Michigan University - BS
• Member of the ACA Business Club
• Member of the Olathe Chamber of Commerce
What do you attribute your success to?
I attribute my success to God, who has guided me, provided strength, and opened doors of opportunity throughout my journey. My faith has been the foundation that inspires perseverance, gratitude, and purpose in both my personal and professional life.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to always do my best and make decisions based on how they will impact my future, rather than being influenced by external factors or others’ opinions. This guidance has taught me to stay focused on my goals, take responsibility for my choices, and prioritize actions that support my long-term growth and success.
What values are most important to you in your work and personal life?
The values that I hold most important in both my work and personal life are integrity, honesty, a strong work ethic, and kindness. I believe that maintaining integrity and honesty forms the foundation of trust and meaningful relationships, while a strong work ethic drives me to consistently deliver my best. Coupled with kindness, these values guide my interactions with colleagues, clients, and loved ones, ensuring that I approach every situation with both professionalism and empathy.