Kayla Joy Baltazar
Kayla Baltazar is an accomplished communications strategist and writer with extensive experience translating complex corporate and technical concepts into clear, engaging content. Over the course of her career, she has partnered with Fortune 500 companies, global enterprises, and consulting firms to craft internal and external communications strategies that align with business goals and drive measurable impact. Most recently, Kayla served as a Content Manager at Accenture, where she collaborated with subject matter experts in the Industrial Operations practice to refine technical content, streamline communications, and ensure alignment with leadership priorities. She has also held senior roles as a Corporate Content Writer for Chevron and as a Communications Strategist advising senior leaders on messaging, content development, and enterprise-wide campaign rollouts.
With a strong foundation in both corporate and creative writing, Kayla’s expertise spans content strategy, technical writing, instructional design, and stakeholder communications. She holds a Master of Arts in English Language and Literature from Arizona State University and a Bachelor of Arts in English and Creative Writing from the University of Maryland. Her professional growth is reinforced by certifications in Agile Instructional Design and Instructional Design Strategy, which she applies to create communication programs that are both innovative and effective.
Beyond her professional achievements, Kayla is deeply passionate about helping organizations find clarity in their messaging and build trust through transparent communication. She combines analytical skills with a creative mindset to craft content that resonates with diverse audiences and strengthens organizational culture. As both a strategist and storyteller, Kayla continues to bridge the gap between complex information and human connection.
• Agile Instructional Design
• Become an Instructional Designer
• Measuring Learning Effectiveness
• Elearning Essentials: Storyboarding
• Instructional Design Essentials: Models of ID
• Instructional Design: Adult Learners
• Instructional Design: Creating Video Training
• Instructional Design: Needs Analysis
• Instructional Design: Working with SMEs
• Arizona State University- M.A.
• University of Maryland- B.A.
What do you attribute your success to?
I attribute my success to my desire to continue learning and constantly expanding my skills to adapt and grow in an ever-changing communications landscape.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is not to box yourself in, but to stay open to new opportunities and paths that can lead to growth.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to do your research, be prepared for the challenges, and remember to have fun along the way.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges and opportunities in my field right now is the rapid pace of technology, which is constantly reshaping how we communicate and connect.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are honesty and trust, as they form the foundation for meaningful relationships and effective communication.