Her Story
About KAYLA
Operations and administrative professional with experience across manufacturing, insurance, and healthcare support. Currently Operations Manager at Formcrete Fiberglass Products, after earlier roles there as an administrative assistant handling customer service, sales support, shipping/receiving, procurement, invoicing, and marketing—including creating a digital e-catalog flipbook. Previously worked as an insurance producer at Ford Insurance Agency and as an intake clerk with Citizen Potawatomi Nation, supporting patient intake, privacy compliance, scheduling, and office operations. Holds a bachelor’s degree in Health Care Administration/Management from the University of Phoenix.
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