Kayla Hagerty

I am a sales development and account management leader with over a decade of experience in enterprise software, healthcare technology, and client relationship management, currently serving as Manager of Sales Development at Softdocs, a role I have held since August 2024, where I lead sales development strategy and team performance to drive pipeline growth and client engagement in a remote capacity.

Prior to this role, I served as Manager of Sales Development at Fulcrum for six months, where I led sales development initiatives, and as Account Manager for Enterprise Sales at Phreesia for over two years, where I managed enterprise client relationships, provided coaching, and leveraged Salesforce to drive account growth.

Before that, I spent over seven years at Softdocs in progressively responsible roles, including Account Manager for Client Sales for over two years, Team Lead for Account Development for eight months, Account Development and Communications Representative for over three years, and Inside Sales and Marketing Intern for one year, where I developed my expertise in account management, sales development, enterprise software, and client communications.

Earlier in my career, I served as Facility Supervisor and Facility Assistant at the University of South Carolina's Campus Recreation department, where I developed coaching and communication skills.

I hold a Bachelor's degree in Journalism and Mass Communications with a major in Public Relations and a minor in Spanish from the University of South Carolina, where I graduated Cum Laude, and I am currently completing a Master of Business Administration in Management and Leadership from St. Cloud State University.

Across my career in sales development, account management, and leadership, my work has been driven by a commitment to building high-performing teams, driving revenue growth, and delivering exceptional client experiences through strategic relationship management and effective communication. Whether I am leading sales development initiatives, managing enterprise accounts, or coaching team members, I bring a proactive mindset, strong leadership skills, and a dedication to achieving results that support organizational success. I am proud of the work I have done throughout my career and excited to continue driving sales development and account growth at Softdocs.