Kayla Maza
Kayla Maza is a finance and operations leader with nearly 14 years of experience in the equipment finance industry, primarily with Caterpillar Financial Services Corporation. A graduate of Belmont University with a Bachelor’s degree in Finance, she began her career shortly after college through a rotational finance program that exposed her to collections, contract modifications, and quoting functions. This early foundation allowed her to build a strong understanding of both the operational and customer-facing sides of equipment finance.
Throughout her tenure at Caterpillar Financial Services Corporation, Kayla advanced through a range of roles across sales, risk management, portfolio operations, and leadership. She worked as a Territory Manager in Salt Lake City, managing dealer relationships and structuring financing solutions in the field, before transitioning into risk and analytics roles in Nashville. Over time, she moved into management positions, ultimately serving as a Senior Operations Manager where she led teams overseeing large-scale leasing portfolios and performance strategy. Her work included leveraging data tools like Salesforce to improve forecasting, reporting, and team alignment, as well as developing a “Leasing Dealer Playbook” to help simplify lease education for dealer partners.
Known for her people-centered leadership style, Kayla combines analytical decision-making with emotional intelligence to build high-performing and resilient teams. She has a strong focus on mentorship, process improvement, and making complex financial concepts more accessible to non-finance stakeholders. Active in professional development communities such as the Equipment Leasing and Finance Association, she has also participated in mentorship programs and leadership initiatives. After a long tenure with Caterpillar Financial Services Corporation, she is currently exploring new leadership opportunities in finance and operations, with a continued focus on team development, customer experience, and strategic growth.
• Dale Carnegie
• Lean Certifications
• Moody's Credit Certifications
• Belmont University - BBA
• Caterpillar Customer Experience Award (2014 or 2015)
• Equipment Leasing and Finance Association (ELFA)
• Founded Spanish Lessons Program at Caterpillar (2013-present)
What do you attribute your success to?
I attribute my success to persistence, particularly my ability to remain focused and motivated despite early rejections. I am also committed to continuous learning, both in finance and equipment knowledge, which allows me to stay adaptable and effective in my role. In addition, I place strong value on emotional intelligence, which has helped me build trust and foster strong relationships with both teams and customers.
What advice would you give to young women entering your industry?
My advice to young women entering my industry is to go beyond your core role and develop a strong understanding of the broader business, including the collateral you are financing. For me, learning the equipment itself—how it’s used and what different customers prefer—gave me a significant edge and stronger credibility in conversations. I would also encourage women to walk confidently into any room, even when underrepresented, and to trust in the expertise they bring. That combination of technical knowledge, curiosity, and self-assurance can help you stand out, build trust, and create opportunities for long-term success.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in equipment finance is that it remains a highly male-dominated industry, particularly in field-facing roles. When I worked as a territory manager, I was often the only woman present on job sites or in customer meetings, which sometimes led to discomfort or hesitation from clients who were not accustomed to working with women in business. In certain markets, including my experience in Utah, this was especially noticeable and required me to be more intentional about building trust and credibility in different ways. While these dynamics sometimes created barriers, they also strengthened my ability to navigate complex interpersonal situations and, in some cases, even worked to my advantage by setting me apart in a memorable way.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are building trust, emotional intelligence, confidence, continuous learning, and networking, along with a strong commitment to family. I prioritize trust in every relationship, as it is the foundation for long-term success and meaningful collaboration. Emotional intelligence and confidence guide how I communicate, adapt, and show up in professional spaces, while continuous learning keeps me growing and effective in a constantly evolving industry. Networking is also essential to building opportunities and connections, and at the core of it all, my family remains a grounding influence that shapes my priorities and perspective.
Locations
Caterpillar Financial Services Corporation
Goodletts Ville, TN 37072