Keisha Howard
Keisha H. is an ambitious IT professional and web developer with a strong focus on software development, IT management, and emerging technologies. Currently based in the Washington DC–Baltimore area, she works with Alignerr and has held positions supporting the Department of Veterans Affairs, Infosys, HCL Technologies, and other organizations. Keisha brings expertise in Google Workspace, ServiceNow, Microsoft management systems, IT service management, and Android development, combining technical skill with a commitment to improving operational efficiency and user experience.
A graduate of Shaw University with a Bachelor of Science in Computer Information Systems/Computer Science, Keisha is currently pursuing a Master’s degree in Information Technology Management with a focus on AI and Data Science at Georgetown University. She has also earned multiple certifications, including the ServiceNow Agentic AI Executive Micro-Certification and the Google Cybersecurity Specialization, highlighting her dedication to continuous learning and staying at the forefront of technology trends.
Keisha’s professional journey is marked by a balance of technical expertise and practical application. She has contributed to AI model research, IT operations, project planning, and web development, with a passion for evolving toward a future role as a software engineer or software architect. Beyond her technical skills, Keisha is deeply committed to leadership, problem-solving, and fostering innovation within the IT industry, demonstrating both a strong work ethic and a clear vision for her career growth.
• ServiceNow Agentic AI Executive Micro-Certification
• Google Cybersecurity Specialization
• AI+ Foundation
• Google Cloud Fundamentals: Core infrastructure
• Product Analytics Micro-certification
• Google AI Essentials
• ServiceNow Micro-Certification Flow Designer
• NVIDIA AI infrastructure and Operations Fundamentals
• Shaw University- B.A.Sc.
• Georgetown University- Master's
• NSLS (National Society of Leadership and Success)
• Beta Kappa Chi
• NSBE
• The National Society of Leadership and Success
• The Flood Group NC
What advice would you give to young women entering your industry?
I would tell young women entering the technology field to focus on education and seek out strong mentorship, as both are key to success. Never give up, always strive for continuous improvement, and be honest with yourself about when you’re ready to take on leadership roles. These principles have guided me throughout my career and can help others navigate this industry with confidence.