Kellie McDermott

She is a seasoned technical writer and training professional with over eight years of experience developing and refining technical documentation, standard operating procedures, and training programs across the healthcare and pharmaceutical sectors. Currently serving as Senior Consultant and Training Practice Administrator at HealthTech Solutions, she leads training initiatives and consulting projects. Prior to this role, she served as Technical Writer at Piramal Pharma Solutions, where she wrote and revised over 50 documents including SOPs, batch records, and investigative reports, and as Senior Technical Writer at Conduent. She holds a Bachelor of Arts in English Language and Literature with a concentration in Professional Writing from Western Kentucky University, where she graduated with a 3.6 GPA. She is recognized as a detail-oriented, versatile, and collaborative professional who combines strong writing and editing skills with a passion for training, process improvement, and making a meaningful impact in her community.