Kelly Caro

Chapter and Member Services Manager
The Tau Beta Pi Association, Inc.
Maryville, TN 37801

Kelly Caro is the Chapter and Member Services Manager at The Tau Beta Pi Association, Inc., where she oversees national operations supporting more than 250 collegiate chapters and a membership exceeding 600,000 engineers. In her role, Kelly manages chapter eligibility and initiation processes, member documentation, awards programs, and high-volume coordination with volunteers, vendors, and executive leadership. She is responsible for ensuring the consistent and accurate application of policies across all chapter-facing operations, while also managing Shopify store workflows and supporting national convention planning.

A Six Sigma Black Belt, Kelly approaches process design and operational management with a focus on data, risk awareness, and continuous improvement. She has led initiatives to redesign workflows, develop standard operating procedures, and reduce operational risks, building systems that maintain efficiency and accuracy even under high volume. Her role also includes travel for chapter inspections and petitioning efforts, including authoring reports such as the one for Weber State University.

Alongside her professional achievements, Kelly is completing a Bachelor of Mechanical Engineering at Arizona State University. She is actively involved in honor societies, balances a social media presence on TikTok with over 200,000 followers, and has ambitions to pursue a law degree in patent law. Kelly attributes her drive and success to her early life experiences, her commitment to accountability, and her passion for mentoring and supporting others in the engineering community.

• Microsoft Essentials in Administrative Assistance
• CSCMP Inventory Management Certification
• CSSC Six Sigma Certification
• Six Sigma Black Belt

• Pellissippi State Community College - A.S.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is to be your own strongest advocate. Celebrate your achievements, trust your instincts, and don’t be afraid to take ownership of your mistakes—use them as opportunities to course-correct and grow. By championing yourself and learning from setbacks, you’ll build both confidence and resilience in your career.

Locations

The Tau Beta Pi Association, Inc.

Maryville, TN 37801

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