Kelly Kroger, Business Development Formulation Chemist on Influential Women
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Influential Woman · Beauty Care, Cosmetic Chemistry

Kelly Kroger

Business Development Formulation Chemist, Pilot Chemical Company

West Chester, OH 45069

23Years experience
2Awards received

Certifications · Degrees · Memberships

Degree University of Cincinnati Bachelor of Science (B.S.), Chemical Engineering Technology Degree FH Aachen University of Applied Sciences Bachelor's Degree, Nuclear Chemistry

Her Story

About Kelly

Kelly Kroger is an accomplished cosmetic chemist with more than two decades of experience developing and commercializing beauty-care products that improve consumers' daily lives. Her journey into science began unexpectedly during a career day presentation at her all-girls Catholic high school in Cincinnati, where she became fascinated by the possibilities of chemistry and forensic science. A lifelong supporter of the University of Cincinnati and proud Bearcat, Kelly pursued a degree in Chemical Engineering Technology while completing a four-year co-op at Procter & Gamble. During her studies, she also spent a semester in Germany, where she explored nuclear chemistry and gained valuable international experience that broadened her perspective both professionally and personally.

After joining Procter & Gamble full-time, Kelly built an exceptional 20-year career in beauty-care research and development. While her early work centered on hands-on laboratory formulation and product testing, her responsibilities evolved to include data-driven product development, technical leadership, and collaboration with marketing and commercial teams. She became known for translating complex scientific concepts into meaningful consumer benefits, helping retailers and brand partners understand how products work and why they deliver results. Throughout her career, Kelly has been awarded more than 14 patents and received a prestigious CEO Award in recognition of her contributions to innovation and product excellence.

What motivates Kelly most is the direct impact her work has on consumers. She takes pride in developing products that help people feel confident and beautiful, and she finds fulfillment in hearing how a product she helped create can brighten someone's day. A strong advocate for mentorship and STEM education, Kelly is passionate about encouraging young women to pursue careers in science and engineering. She believes that girls should feel empowered to embrace their intellectual curiosity, pursue ambitious professional goals, and build fulfilling personal lives on their own terms. As she explores the next chapter of her career, Kelly remains committed to innovation, consumer connection, and inspiring the next generation of women in STEM.

Her Interview

Ten minutes with Kelly

01What do you attribute your success to?

For me, it was about making everyone around me proud. Which is probably a really wrong thing to say to girls growing up, but I just wanted to make my family proud, my kids proud, people around me proud. It's never been for myself - it was more like if I made a shampoo that made some woman feel beautiful, then I did my job. It's just to make everybody else around me proud and happy. I'm very independent, like my grandma yelled at me the other day about being so independent and not asking for help. So it's just to continue to be that person so they don't have to worry. When they go to bed at night, they don't have to worry about me. My surgeon even told my dad after my shoulder surgery last August that I'm one tough cookie, because I'd been in pain for a long time and never told anyone.

02What’s the best career advice you’ve ever received?

The best career advice I've ever received is to trust my gut. I had a mentor say to me a long time ago that I'm really good at trusting my gut, and to just always trust it because I'm good at it. It doesn't have to be just about chemistry - it could be whatever in your career. When your gut's telling you something, I think it's true. I even went through a divorce a couple years ago, and that was a decision where I trusted my gut. But also, you don't have to be the smartest person in the room. I've worked with some of the smartest people, and you can still prove them wrong with data or logic. You don't have to be the smartest person in the room, you really don't.

03What advice would you give to young women entering your industry?

Be bold. Be confident. Have the data, get the data, and then be bold and confident in what you're saying. The beauty industry, the cosmetic industry, especially the beauty industry, is changing all the time. If you have an idea, go for it, but get the data and be bold, and don't back down. And believe in the data that you have. I also think it's important for young girls coming into chemistry to understand that failure is okay. You can't go into the lab and expect to succeed every time - it's just not gonna happen. I've failed more times than I can count. I broke a beaker my first day on the job. But in science, in chemistry especially, you do an experiment and most of the time you're gonna fail. And I think young girls coming in need to understand that's okay, because they've grown up in a world where you're not supposed to fail. But that's not failing, that's actually learning. You learned what doesn't work. Products like Swiffer and Febreze all happened because somebody failed in the lab and discovered something else. You're only failing if you keep doing it again and again without learning from it.

04What are the biggest challenges or opportunities in your field right now?

I'm a big advocate for equal pay - we get paid differently than a man versus a woman at the same job, and that needs to go. I don't say it out loud often, but it's something I secretly fight for. If I'm doing the same job as you, doesn't matter, I should be paid the same. The wage gap needs to go. I get frustrated especially in my industry where if you're an engineer versus a chemist, sometimes you get treated differently, but in my line of work we do the same job. Just because I got a chemistry degree versus an engineering degree doesn't mean I'm less than - it's just a different degree. Another challenge is the corporate culture where people kiss their boss's ass, and I see it all the time. I'm not the loudest person in the room and I never will be - that's just not who I am. I can silently lead, lead by example, lead by meeting with people personally. But I'm not gonna be somebody in a meeting that's like 'look at me, look at me.' The biggest challenge in the industry itself is all these laws coming down on materials, what we can put in shampoos, what we can say and not say. You have these influencers out there now saying materials are bad when they're not, but everyone believes it, so we have to shift how we do our work because we want to sell stuff. As a chemist, I would never make something that's gonna harm somebody, but people research stuff and go down a rabbit hole, and it's reality now.

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