Her Story
About Kenyetta
Kenyetta Mack serves as Staff Training Development Coordinator at Multi-Therapeutic Services, a role she has held since joining the organization in 2002. Working in learning and development HR since 2012, her expertise centers on orientation for new hires, onboarding processes, and leadership development for staff supporting adults with intellectual disabilities. Mack is a certified CPR instructor with 30 years of experience and a CPI instructor, and she is currently obtaining her Bachelor's of Science in Human Resources from UMGC, with plans to graduate in December and begin a master's program in the same field in January 2027. She volunteers at her church with setup, breakdown, and feeding the homeless or community members as a certified food handler. Mack attributes her professional success to the motivation from her parents, her 28-year marriage, and a focus on family, while advising others to pursue education, certifications, networking, and growth beyond comfort zones.
Her Interview
Ten minutes with Kenyetta
01What do you attribute your success to?
I attribute my success to my dad, who's always been a solid motivator of doing the right thing and building yourself up, along with my mom in terms of learning things where people can't take it away from you. Being a good mom and wife, married 28 years, and focusing on family. It's just been really simple and all based on family and doing more than what my parents did.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to do more, stop being comfortable, believe in yourself, and give yourself more credit. Understand that you are a very important and integral member of any organization and any company, and that you have a purpose.
03What advice would you give to young women entering your industry?
Get as much education as you can, get as many certifications as you can under your belt. Put yourself in the right environment to network with like-minded people. Build relationships with people whose skill level is above you. Don't get stuck in one place for too long like I did, make sure you're uncomfortable so that you can grow.
04What are the biggest challenges or opportunities in your field right now?
Challenges include pay increases and growth as a black woman; I can't move further until I accomplish these degrees. Opportunities are endless in training and HR; you just gotta find the right thing that you're aligned with, bringing people new skills, new understanding, growing community inclusion.
05What values are most important to you in your work and personal life?
Trust, moral and ethical values like doing the right thing when no one's watching, honesty, compassion, and accountability. Especially important when working with adults with disabilities where you're not directly supervised.
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