Kimberly Harris

I've been in my field for 6 to 8 years, working as a customer service representative and sales representative dealing with selling products and healthcare insurance. My career path has been diverse - I started with my own business selling hair and making a nice amount from that, then moved into music while also selling phones at Walmart. After working in Walmart's deli section for a couple years, I transitioned into healthcare, which is what I've stuck with since. I work both remotely and in-office, and my typical day involves taking calls that come in automatically, working with different age groups including seniors and people with disabilities. I help get them into the correct healthcare plan and compare healthcare plans for existing members to make sure the plan they have is actually the best plan for them. What sets me apart professionally is that I go over and beyond what's asked and needed for the job description, and my interaction with people and customers. I've noticed a lot of people aren't able to deal with rebuttals and customers with concerns, but that's something I'm able to handle easily, even when dealing with customers who are already frustrated from a problem they've had.