Kimberly Havers, Clinical Nurse Manager on Influential Women

Influential Woman · Healthcare

Kimberly Havers

Clinical Nurse Manager, Tampa General Hospital

Tampa, FL

2Awards received

Certifications · Degrees · Memberships

Degree Associates Degree Degree Community College Degree Bachelor's Degree Degree Roberts Wesleyan Degree Rochester Degree New York Degree Master's Degree Degree Keiser University Degree Fort Lauderdale Degree Florida Degree DNP (in progress) Degree Chamberlain University Cert Board Certified Family Nurse Practitioner Member American Society of Peri-Anesthesia Nurses (ASPAN) Member American Operating Room Nurses (AORN) Member American Organization for Nursing Leadership (AONL) Member American Nurses Credentialing Center (ANCC)

Her Story

About Kimberly

I started my healthcare journey working as a certified nursing assistant while in nursing school, then progressed to become an LPN before advancing to RN. I worked at the bedside in hospitals for about 12 years before deciding to advance my education. I earned my master's as a family nurse practitioner in 2018 and worked in that role with patients and providers before transitioning into leadership. I've been a clinical nurse manager for 9 years, though even before I had that official title, I was a natural leader, always there to support the team, talk through challenges and barriers, and find solutions. Currently, I work in surgical services, focusing on preoperative nursing and surgical optimization of patients. My day-to-day involves mentoring staff, helping patients navigate their surgical journey, advocating for my team, breaking down barriers, and being a liaison for patients trying to get into surgery safely. I work directly with senior leaders on new processes and education for the team. My most notable achievement was leading the team that cared for COVID patients at our organization. From our very first patient to where we are today, those experiences helped me become a better human and a more thoughtful, compassionate leader. I learned to recognize where priorities lie and to remember that we're all still humans, not just policies to follow.

Her Interview

Ten minutes with Kimberly

01What do you attribute your success to?

I would say probably, well, first, probably my husband, because he's been my strongest supporter. But really, I've had some pretty influential leaders in the past who believed in me and encouraged me, so I would say just leaders within the nursing profession that I've had the privilege of working alongside with. Just, you know, being my cheerleaders to say, yes, you can.

02What’s the best career advice you’ve ever received?

To not sell myself short. That I, as long as I have confidence in myself, anything's possible. So, you know, just because it's scary, or you've never done it before, doesn't mean you can't, so be okay with being uncomfortable in situations, because that's how you learn.

03What advice would you give to young women entering your industry?

I would say they should really find a mentor, somebody that they can lean into that's outside of their nursing unit or space. They should not be narrow-minded and think that what they're doing is the only option. The beauty of nursing is you can do anything with it. You can go so many places. There's so many ways that nurses can help people, not just working in an office or hospital. I would tell them to keep their eyes wide open and think about what their true goal is, and know that they can get there. Take every experience as an opportunity to learn. You're gonna have really great days where you're appreciated as a nurse, and you're gonna have days where you feel like you didn't do anything right, where you couldn't do enough for the patient and they were still angry. It's not personal. We're seeing people at their worst, at their worst day ever. You really can't take it personally. You just have to go in with grace and kindness and recognize you're not the reason that person's having a bad day. It's that diagnosis they received, maybe an argument they had with their loved one over a treatment plan, or maybe they were just told they're terminal. So just be there for them in that moment, present in the moment, and continue to do what you can for them. But don't take their anger as something you've done wrong.

04What are the biggest challenges or opportunities in your field right now?

Obviously for most industries, but healthcare especially, we struggle with staffing, and how do we take the resources we have and utilize them in a way that doesn't cause burnout for the nursing teams? How do we help them work within what they have? Nursing's a very hard profession. People either go in it not understanding, and they don't stay in it. In the 26 years, the patients we're caring for are much sicker, and when you give, when you expend your emotional energy into other people, you have to find ways to recharge your own battery, and I don't know that people go into nursing always understanding that. The political environment we're in right now, where reimbursement is different and we're trying to navigate that, does put a strain on the healthcare system overall when you don't have the available money to be able to hire those nurses. We're seeing hospitals close because of it. And at the end of the day, it's impacting the patients. They can't get the access to the care that they need. People are losing their health insurance, so then they don't go to the doctor, and when they finally reach out for access to care, it's almost like it's too late, and they're coming into our emergency rooms, and then the bottlenecked effect of that is now your ERs are backed up, and it's just this cascade of things.

05What values are most important to you in your work and personal life?

Really, for me, authenticity. I think that it's important for you to stay true to who you are and be okay. If you're a direct communicator, then be that direct communicator, just do it kindly, so I think kindness is super important, and honesty. I think that if you're willing to acknowledge you've done something, it's a mistake, okay, well, we're gonna talk about it, we're gonna understand what went wrong, and we're gonna try to do better for the next time. Just owning it, not being afraid to say, I made a mistake. It's okay.

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