Krista Arnold, Luxury Real Estate Digital Marketing on Influential Women

Influential Woman · Luxury Real Estate Digital Marketing

Krista Arnold

Luxury Real Estate Digital Marketing, postcre.com

Philadelphia, PA

Certifications · Degrees · Memberships

Degree Textile Design

Her Story

About Krista

I started my career in textile design, which seems worlds away from where I am now, but the creative process has always been at the heart of what I do. I transitioned into video learning and development at URBN, where I worked on internal, employee-facing content. While I loved the storytelling aspect, I was really interested in getting into public-facing content, which led me to luxury real estate digital marketing nearly two years ago. What drew me to this field is how incredibly competitive and challenging it is. I saw a lack of originality, creativity, and innovation among our competitors, a lot of cookie-cutter approaches, and I was excited to sink my teeth into experimental means and lean production methods to showcase our properties correctly. Telling the story of a property is so wildly different from telling the story of people. People add color to it, and you want to be able to picture how you move through the space, so navigating how to showcase that has been really fun. My days vary greatly, from storyboarding and writing to building emails, assisting with event coordination, and being on set with photographers shooting penthouses or filming model units with my direct report. My favorite days are when I'm storyboarding, writing, and strategizing long-form content for commercials. I love the immersive, repetitive process, going over and over material until I fully understand it, then completing something, which is very satisfying. Outside of work, I'm a bit of a cinephile. I love reading, movies, going to film festivals, and taking film photography. I also love hanging out with my daughter, who is five.

Her Interview

Ten minutes with Krista

01What’s the best career advice you’ve ever received?

Some of the best career advice I've received in my lifetime was something I didn't fully understand until I had experienced it firsthand: think about how you like to work more than where you want to work. What I mean by that is you can find creativity in jobs where the title isn't creative on its face. The semantics of job titles and positions, and even companies, you can find creativity in lots of things that on its face doesn't seem creative. When I got into video, I had no working knowledge of how to use a camera. It was kind of just given to me as a tool, and it was like, here, learn this. My background was in textile design, very different from video or editing or film. But in that realm, I realized I like a monotonous process. I like a repetitive process. I like being able to go over and over and over a material until I fully understand it, and then being able to complete something is very satisfying. That's what video editing is. So pay attention to how you like to work. Do you like to be immersed in something? Do you like to work with people? Don't tie yourself to a certain field. It depends on how you'd like to work, and you can find that work almost anywhere.

02What advice would you give to young women entering your industry?

Stay hungry. Stay flexible, be open, and receptive to feedback, and also always ask for more money. I didn't do enough of that when I was younger, and I could kick myself for doing it now. Ask for more money. Worst case scenario, someone could say no, and then you're in the same shape.

03What are the biggest challenges or opportunities in your field right now?

I would say what's always challenging is trying to connect with the right clientele at the right time. How do you stay in the forefront of an audience's mind? Because unlike other things like retail or fashion, getting a purse or a handbag or an article of clothing in someone's face is one thing. Impulse purchases don't really apply to thinking about where you're gonna live. A lot of times people might be interested in our properties, or interested in what we have to offer amenity-wise, that's a big thing. But they're not moving, or they're not looking to move. So when they start thinking about that, we want to make sure that they're like, oh wait a minute, didn't I hear about that property that one time that had the really great pool, or the really great this? So I think just staying present and connected to the client, despite them not actively engaging with us, that's challenging. I think a lot of our competitors, AI is a big component that I think can be helpful, but also it starts to all look the same.

04What values are most important to you in your work and personal life?

I would say thoughtfulness. Being really thoughtful about the details, and just keeping the overall objective of what we're trying to accomplish at the forefront of everything we do. Creativity for sure. Getting people excited is really important, and also just staying inspired with what other marketing platforms are doing, or other social channels. Like, what is tracking with between generations. I'm constantly thinking, how can we learn from this? What's working? What's not working? Can we incorporate some of this into our own content in a creative, fresh way? I think a lot of our competitors, AI is a big component that can be helpful, but also it starts to all look the same. In terms of what values matter most to me, I would say thoughtfulness, approaching your work with integrity, keeping the audience, the client, at the forefront of everything you do, and making sure you can put yourself in their shoes and think about why should this matter to them.

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