Kristal R Williams
The Payroll Administrator and Manager at Focus: HOPE in Detroit Michigan Kristal Williams operates as a results-driven professional who has spent more than ten years mastering payroll operations and employee benefits and office administration. She leads complex payroll operations with exactness and confidentiality while maintaining strict regulatory compliance through her mastery of multiple systems including Paylocity and UltiPro now known as UKG, ADP, Workday (Metrix/Pivotal), BOI, Salesforce, CRM, Excel, SAP, QuickBooks, Visio and Financial Edge.
Kristal has shown exceptional leadership abilities while building teams that achieve outstanding results throughout her professional career. Kristal has worked at various organizations including Hewlett-Packard Enterprise and App Tree Staffing Solutions, Robert Half, Centria Healthcare, Tuskegee Airmen National Museum, Collections of Hearts non-profit organization, Hang Time Inc. Also a non profit orginaziation and others where she handled payroll management and billing and benefits administration and compliance duties. Her dedication to accuracy and proactive problem solving and decision making enables her to maintain efficient payroll systems which drive business expansion.
Kristal dedicates herself to ongoing professional growth by working toward her Payroll Professional Certification which she plans to obtain in September 2027. She earned her Associate Degree in Business Administration with a focus on Management and Operations from Solano Community College. Kristal dedicates her time to community service and volunteering activities while maintaining her professional accomplishments. Through her role as One Percent Better Nation Health Care Franchise ambassador Kristal uses her massage therapy skills to offer complimentary massages and her homemade natural comfort cream to people who need relief from intense body pain and discomfort. She works as a healing coach and inspirational speaker who helps people find equilibrium between their personal and professional lives.
Kristal demonstrates professional conduct through her organized approach and her deep dedication to helping others. Her leadership approach combined with integrity and team-oriented nature drives staff members to reach peak performance while creating beneficial social change.
• Solano Community College - AS
• American Payroll Association
What do you attribute your success to?
My achievements stem from maintaining absolute integrity while delivering precise work and dedicating myself completely to serving others. I construct dependable teams through confident leadership while maintaining open communication and staying focused to deliver precise payroll results and maintain regulatory compliance. I dedicate myself to learning new systems while predicting potential issues which enables me to maintain operational stability and earn trust from the people I assist. My professional activities follow a core principle of assisting others while handling obstacles with artistic precision and delivering respectful treatment to every person I encounter.
What’s the best career advice you’ve ever received?
The most valuable career guidance I have received is to always prioritize investments in people. Your organization will thrive when you focus on team development through clear expectations and practical training and a supportive environment that promotes accountability. You should maintain absolute confidentiality and compliance standards yet combine them with leadership practices that include mentorship and empowerment and a supportive approach. The combination of professional delivery with heart-centered generosity produces sustained success through building trust and organizational resilience.
What advice would you give to young women entering your industry?
Establish a strong base by learning fundamental payroll operations and following all relevant rules and mastering multiple payroll systems including Paylocity and UltiPro and ADP. Your professional development should focus on obtaining certifications while participating in industry events and maintaining awareness about regulatory changes. Develop leadership skills through mentoring activities and project leadership while mastering solution-focused communication that shows understanding for others. Seek out new chances while fighting for your career development and help other women who want to join the field. Your work requires both strict adherence to rules and accurate calculations and also demands that you maintain strong relationships with colleagues and create a positive workplace environment while bringing enthusiasm to your tasks.
What are the biggest challenges or opportunities in your field right now?
Multiple jurisdictions present regulatory challenges that require companies to adapt their payroll systems while handling platform migrations and protecting sensitive employee data in digital environments. The organization can achieve better forecasting accuracy through scalable payroll technology and analytics while developing strategic workforce decisions and employee well-being initiatives. The modern workplace requires payroll professionals to expand their strategic partnership role through their expertise in holistic benefits administration and employee well-being programs. The current period enables organizations to create service delivery approaches that combine professional expertise with human-centered care and compassion.
What values are most important to you in your work and personal life?
Every decision requires me to maintain both confidentiality and ethical standards which represent my commitment to integrity. The team delivers exact payroll results while taking full responsibility for all outcomes. I dedicate myself to genuine support of all people including colleagues and clients and members of my community. I dedicate myself to learning new things and obtaining certifications and leadership training while putting my full heart and skills into every assignment. The team achieves success through my ability to create inclusive high-performing groups through trust-based relationships and mutual respect and shared organizational goals. I maintain my personal health through self-care while providing support to my community and protecting animals whenever possible. I handle obstacles by using my self-assurance to maintain stability while focusing on finding solutions. I apply artistic approaches to problem-solving and process enhancement while upholding absolute professional standards.