Her Story
About Kristen
Kristen Horn is a National Account Manager for Urology at Boston Scientific with more than 20 years of experience in medical technology sales, strategic account management, and commercial leadership. Throughout her 13-year tenure with Boston Scientific, she has progressed from Territory Manager to Region Manager and now to a national leadership role, where she develops enterprise account strategies, strengthens relationships with integrated delivery networks (IDNs) and group purchasing organizations (GPOs), and partners with healthcare systems to expand patient access to innovative medical technologies. Her expertise includes commercial strategy, sales leadership, customer engagement, and cross-functional collaboration across complex healthcare organizations.
Before joining Boston Scientific, Horn built a strong leadership foundation at Cintas Corporation, where she completed the company's management trainee program and quickly advanced into leadership positions overseeing large customer portfolios, process improvement initiatives, and high-performing sales teams. She later held sales roles at Paychex and ADP, further strengthening her expertise in business development, strategic selling, and client relationship management. She earned a Bachelor of Business Administration in Marketing from Villanova University and a Master of Business Administration from Holy Family University. Throughout her career, she has received numerous recognitions, including two Boston Scientific Region of the Year Awards, multiple 100% Club honors, and recognition as a Sales Trainer of the Year finalist.
Horn attributes her success to grit, determination, perseverance, and a commitment to continuous growth. She believes the most successful sales professionals serve as trusted consultants who work collaboratively with customers to solve challenges and improve outcomes rather than simply selling products. Guided by the values of family, honesty, and loyalty, she is passionate about developing strong relationships, mentoring future leaders, and helping healthcare providers deliver innovative solutions that improve the quality of care for patients.
Her Interview
Ten minutes with Kristen
01What do you attribute your success to?
I attribute my success to grit, determination, perseverance, and maintaining a growth mindset. Throughout my career, I have remained committed to continuous learning, embracing challenges, and consistently pushing myself to improve. These qualities have enabled me to overcome obstacles, build strong teams, and achieve long-term professional success.
02What’s the best career advice you’ve ever received?
The best career advice I have received is to use my time intentionally and set clear goals for where I want to go next. During the first year in any new role, I focus on learning as much as possible. In the second year, I work to master the role and consistently deliver results. By the third year, I begin preparing for my next opportunity by identifying how I can continue to grow and expand my career.
03What advice would you give to young women entering your industry?
I encourage young women to shift their mindset from being a salesperson to becoming a trusted consultant. Focus on building genuine partnerships with your customers and demonstrate that you are invested in helping them achieve their goals. At the same time, continue expanding your professional network, as strong relationships create valuable opportunities for learning, collaboration, and long-term career growth.
04What values are most important to you in your work and personal life?
Family, honesty, and loyalty are the values that guide every aspect of my life and career. I also believe that grit, determination, and perseverance are essential for overcoming challenges and achieving meaningful success. These principles shape how I lead, build relationships, and support both my colleagues and customers.
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